Trusted Customer 就 One Insurance Solution Torquay 说了什么:
£960 for private use minibus insurance, with full NCB and clean licences.
Expensive and use a terrible credit provider. Still awaiting documents for the policy and not had any contact from the Close Premium Finance. £75 cancellation fee, extortionate.
Ruan
One Insurance Solution Torquay
9 years ago
Thanks for your feedback,
I am sorry that your experience when renewing the policy has not been as expected. Your comments will be taken on board and fed back to the relevant department for review.
I have sent a request to our Validation Team to organise the sending of your policy documents ASAP.
Please let me know if you require any further assistance.
Regards
Ruan Burgess
Compliance & Risk Manager
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受信赖的顾客
经 Feefo 确认
9 years ago
Very Good Customer Service - rung back in a timely manner. You should have a very good rating as well.
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TC
Trusted Customer
经 Feefo 确认
9 years ago
Trusted Customer 就 One Insurance Solution Torquay 说了什么:
great company
very good service, plenty of information and an insurance policy that caters for my needs and within my budget
0
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TC
Trusted Customer
经 Feefo 确认
Plymouth
9 years ago
Trusted Customer 就 One Insurance Solution Torquay 说了什么:
Very unprofessional!
Very disappointing service,after asking the person on the phone to make sure i get the new policy on time which was the 19/06/2016-Sunday 12:00 he assured me not to worry.Now is 20/06/2016-Monday and...
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Ruan
One Insurance Solution Torquay
9 years ago
Good morning Mr Hundadze
I am sorry that your experience when arranging your policy has not been as expected. Your comments will be taken on board and fed back to the relevant department for review.
Having checked your records, I can see that the Certificate of Insurance has been emailed to you in the yesterday.
Please let me know if you require any further assistance.
Regards
Ruan Burgess
Compliance & Risk Manager
0
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TC
Trusted Customer
经 Feefo 确认
LE111LG
9 years ago
Trusted Customer 就 One Insurance Solution Torquay 说了什么:
Not happy
Nobody seems to know what's going on around the place. Too many departments. I've just paid for an insurance (Thursday) should've got a cover note by email. Did not happen rang today see what's...
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Ruan
One Insurance Solution Torquay
9 years ago
Good evening Mr Rashid
Thanks for your feedback
I am sorry that your experience when arranging your policy has not been as expected. Your comments will be taken on board and fed back to the relevant department for review.
Having checked your records, I can see that the cover note has been sent to you in the post today.
Please let me know if you require any further assistance.
Regards
Ruan Burgess
Compliance & Risk Manager
0
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TC
Trusted Customer
经 Feefo 确认
Barnstaple
9 years ago
Trusted Customer 就 One Insurance Solution Torquay 说了什么:
Great service
Will be back next year
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受信赖的顾客
经 Feefo 确认
9 years ago
Very good got back to me quickly.
Good service - got insurance cheaper when said I had found one cheaper than offered. Still waiting for paper confirmation and details of insurance through the post, as requested.
0
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TC
Trusted Customer
经 Feefo 确认
Lincolnshire
9 years ago
Trusted Customer 就 One Insurance Solution Torquay 说了什么:
Save money
Couldn't be happier, have used one insurance for a number of years and they have saved me money every time. So easy to set up and a good friendly service. Mike
0
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TC
Trusted Customer
经 Feefo 确认
London
9 years ago
Trusted Customer 就 One Insurance Solution Torquay 说了什么:
One Insurance Solution likes to keep our insurance simple; offering competitively priced commercial and personal solutions both Online and over the phone.
One Insurance Solution likes to keep our insurance simple; offering competitively priced commercial and personal solutions both Online and over the phone.
