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On The Beach 点评 | https://www.feefo.com/reviews/on-the-beach-uk 的客户服务点评 | Feefo

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Fungai Nembaware

5 years ago

购买日期：21/10/2019

Fungai Nembaware 就 On The Beach 说了什么:

Thieves and deceptive

Dishonest service.Cancelled my holiday due to Covid19 and are refusing to pay refund yet they got refund from both airline and hotel!

Joshua Carry-James

On The Beach

4 years ago

Hi Fungai, I'm sorry to hear this. From looking at your booking I can see that your booking was cancelled due to non-payment and as a result no refund is due unfortunately. Thanks,Elliott

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Mark Adams

5 years ago

购买日期：19/01/2019

Mark Adams 就 On The Beach 说了什么:

Great location

Great location and well maintained apartments

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Craig Doyle

5 years ago

购买日期：24/02/2020

Craig Doyle 就 On The Beach 说了什么:

Very reasonable priced holidays for great hotel's and destination's

Have travelled with on the beach quite a few times now and definitely take the stress out of trying to find somewhere where myself wife and our 2 young boy's can all have a great holiday finding the...

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Gerald Watkins

5 years ago

购买日期：21/02/2020

Gerald Watkins 就 On The Beach 说了什么:

Easy booking

Very simple to book and competitive pricing, been with them for several other holidays

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Robin Street

Exmouth devon

5 years ago

购买日期：28/02/2020

Robin Street 就 On The Beach 说了什么:

Holiday good pickup rubbish.

Your pickup to the airport was late pickup time was 10. 03 arrived at 10.40 we were already on are way by taxi at a cost 23 euros.we have a receipt with time of pickup date.which spoilt the end of a...

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Joshua Carry-James

On The Beach

4 years ago

Hi Robin, I am sorry to hear that your transfer was late picking you up. If you send over a message via My Bookings we can take a look into this for you. Thanks, Elliott

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Amalio Roman Hurtado

5 years ago

购买日期：01/11/2019

Amalio Roman Hurtado 就 On The Beach 说了什么:

good prices and quality

very nice services

Joshua Carry-James

On The Beach

4 years ago

Hi Amalio, Thank you for your kind feedback. Elliott

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受信赖的顾客

5 years ago

购买日期：29/02/2020

w e paid extra for direct travel to the Hotel, and we had to wait for over 30 minutes for the service, and on the way home we were picked up by a coach which made several pick ups.The hotel was...

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Sarah Smith

5 years ago

购买日期：19/02/2020

Sarah Smith 就 On The Beach 说了什么:

You can't believe what you see in the hotel profiles.

Booking the holiday was easy, however there are many fake reviews on their website about the hotel - which was disgusting - this hotel had been given 5 stars, but I don't think anyone from On The...

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Karl Holmes

5 years ago

购买日期：02/03/2020

Karl Holmes 就 On The Beach 说了什么:

Hotel fine, if a little dated, Staff superb, Pool and room location fantast

When booking a package, I was offered accommodation only, they stated they did not deal with Jet2 for flights, which was offered when making the booking. They also did not provide a ATOL certificate....

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受信赖的顾客

5 years ago

购买日期：05/03/2020

enjoyable holiday. would have liked more information on the virus status.

we had an enjoyable holiday. at Costa Tropical hotel. Hotel very clean staff friendly and helpful. .restaurant well stocked with a good variety. Have been there before and would go again.

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关于On The Beach

On the Beach make it simple for you to find, book and enjoy your perfect beach holiday. Search 30 million airline seats and 30,000 hotels worldwide, and easily find a great value holiday that’s right for you. Plus, you can spread the cost of you holiday until two weeks before you fly!

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Park Square, Bird Hall Lane, Cheadle, Cheshire, SK3 0XN, United Kingdom

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