Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

OK To Travel 点评 | https://www.feefo.com/reviews/ok-to-travel 的客户服务点评 | Feefo

显示全部2,487条点评

Robert

经 Feefo 确认

2 hours ago

Robert 就 OK To Travel 说了什么:

Excellent service

Easy to book and very good price and excellent cover included

受信赖的顾客

经 Feefo 确认

2 days ago

TRAVEL INSURANCE

I DID TAKE OUT INSURANCE WITH YOUR COMPANY BUT FOIND THE PRICE VERY EXPENSIVE, BUT BECAISE MY SON WAS HELPING ME AND COULD NOT SPARE MORE TIME HE SAID TO TAKE THE POLICY SO I DID. BUT £400 FOR A 10...

Ciara

OK To Travel

1 day ago

Good morning, Thank you for leaving us feedback, and for choosing us to cover your trip to Canada. I'm sorry to hear you were dissatisfied with the price of your policy. Unfortunately, Canada is considered one of the highest-risk travel destinations, alongside the USA, due to severity of medical expenses in the event of a claim. This, along with age, are significant factors in the calculation of your travel insurance premium. Of course, we always suggest that clients shop around to find a suitable policy that meets their needs, and provide a 14-day cooling off period during which you can obtain a full refund of the premium paid, provided you have not travelled or made any claims. We hope you have a wonderful time in Canada next month, but please do let us know if you need any support in the meantime. Best wishes, Ciara

受信赖的顾客

7 hours ago

HI THERE CIARA, THANKYOU FOR YOUE MESSAGE. PLEASE CAN YOU HOLD ON AS I TOOK THIS INSURANCE OUT 13 DAYS AGO AND AM COMPARING WITH OTHER COMPANIES FOR QUATES. OF YOU DO NOT HEAR FROM ME THEN YOU WILL KNOW THAT I WILL LEAVE MY QUOTE WITH YOUR COMPANY THIS TIME, BUT WILL NEVER USE YOU AGAIN AND WILL NOT RECOMMEND YOUR COMPANY TO ANYINE ELSE, KIND REGARDS, ADELE DEACON

受信赖的顾客

经 Feefo 确认

3 days ago

Good service

Rang the call agent who guided me through procedure.

Ciara

OK To Travel

2 days ago

Hi Thank you for the positive feedback and for the 5 star review. We hope you have a lovely time i Belgium and France. Safe travels Ciara

受信赖的顾客

经 Feefo 确认

4 days ago

Great service

Excellent price and service

Ciara

OK To Travel

4 days ago

Hi Thank you for the positive feedback and for the 5 star review. We hope you have a lovely time in Spain. Safe travels Ciara

David

经 Feefo 确认

GBR

5 days ago

David 就 OK To Travel 说了什么:

Easy to complete

Excellent easy to navigate great price

Ciara

OK To Travel

4 days ago

Hi David Thank you for the positive feedback and for the 5 star review. We hope you have a lovely time in Portugal. Safe travels Ciara

受信赖的顾客

经 Feefo 确认

6 days ago

Excellent service.

The two call agent’s we spoke to were brilliant.

Ciara

OK To Travel

4 days ago

Hi Thank you for the positive feedback and for the 5 star review. Safe travels Ciara

受信赖的顾客

经 Feefo 确认

9 days ago

First time user will use again

Site easy to use. One call to agent very quick and helpful. Call back facility very quick and useful. Quote reasonable

Ciara

OK To Travel

8 days ago

Hi Thank you for your positive feedback and for your 4 star review. We hope you have a lovely time in France Safe travels Ciara

受信赖的顾客

经 Feefo 确认

9 days ago

Agent very helpful, polite and professional , the cover is very understanding of medical conditions and very good price

Ciara

OK To Travel

8 days ago

Hi Thank you for your positive feedback and for the 5 star review. We hope you have an amazing time in Thailand. Safe travels Ciara

Moya

经 Feefo 确认

GBR

13 days ago

Moya 就 OK To Travel 说了什么:

OK To Travel stands for efficient, professional, value for money service!

Excellent, professional service. I didnt really look at website, at prefer to speak to someone. Call agents extremely helpful and dealt with my queries efficiently and promptly. Very pleased with...

Ciara

OK To Travel

10 days ago

Hi Moya Thank you for the positive feedback and for the 5 star review. We hope you have a lovely time in Italy. Safe travels Ciara

受信赖的顾客

经 Feefo 确认

15 days ago

Gillian was very efficient

Ciara

OK To Travel

15 days ago

Hi Thank you for your positive feedback and for the 5 star review, we will be sure to pass this onto Gillian. We hope you have a lovely time in France, Italy, Malta, Spain and Corsica. Safe travels Ciara

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

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