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Office Furniture Direct 点评

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卓越

At Office Furniture Direct, we have over 50 years experience with supplying and installing furniture from a wide range.

服务
4.7
/5
产品
4.6
/5

5

4

3

2

1

271

32

11

2

7

323

过去一年内的 条评价

显示全部1,425条点评
AW
Anthony Willcox
7 years ago
购买日期:30/04/2018
Anthony Willcox 就 Office Furniture Direct 说了什么:
Goods delivered on time and very pleased with the quality
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Katie
Office Furniture Direct
7 years ago
Thank you very much for taking the time to leave such great feedback.
If you need anything else, please just give us a call on 01480 220311. 
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KS
karen severn
7 years ago
购买日期:15/03/2018
karen severn 就 Office Furniture Direct 说了什么:
good to deal with
lovely, very efficient
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Katie
Office Furniture Direct
7 years ago
Fantastic to hear, thank you very much for the 5 star review, it is very much appreciated. 
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受信赖的顾客
7 years ago
购买日期:17/04/2018
Overcharged the first time I used their service. Wrong colour product ordered the next which cost £60 for collection to put right ! I wouldn’t use this company again
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Katie
Office Furniture Direct
7 years ago
Thank you for your feedback. 

There was no overcharge on your wrongly ordered first order - we simply discounted the second order for you as a gesture of good will. 

I am very sorry that you are unhappy with the collection charge, however we do not make money on the collection charge to pick up wrongly ordered items and always offer the very best prices we can to our customers.  

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受信赖的顾客
7 years ago
购买日期:19/03/2018
Unfortunately the first cupboard delivered was damaged so we had to refuse delivery. I rang to check when another would be sent and was told I'd be emailed. When I hadn't received an email I had...

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Katie
Office Furniture Direct
7 years ago
I am very sorry that you are unhappy with the level of service that you received when rearranging your delivery.  
We do pride ourselves on our customer services and apologise for any inconvenience that occurred to all those affected. 

We will investigate as to why the original delivery was damaged upon delivery, as all items should be well-packaged to prevent breakage/damage whilst in transit. 
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PH
Patricia Hamilton
7 years ago
购买日期:27/03/2018
Patricia Hamilton 就 Office Furniture Direct 说了什么:
Original item I purchased was not available. The replacement was ok, but I would have liked the desk set up to see if it worked
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Katie
Office Furniture Direct
7 years ago
Thank you for your review.  
I'm sorry that you are unhappy with the different colour option as the colour that you after was not available for several weeks, however when purchasing we did offer you the option to wait for your preferred colour. We also offered an installation service, and although this is an extra charge to the normal self-assembly service - many of our customers do appreciate the option - but again, you did seem happy to continue with self-assembly.

Please contact us and we will be happy to try and resolve any concerns that you may have. 

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JP
john phillips
7 years ago
购买日期:30/03/2018
john phillips 就 Office Furniture Direct 说了什么:
I gave you 4 stars for prompt delivery service. After that it was all up to me to put it together.
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Katie
Office Furniture Direct
7 years ago
Thank you for taking the time to review our prompt delivery. 
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受信赖的顾客
7 years ago
购买日期:09/03/2018
Hi Purchase was great a few missing parts but excellent staff help in replacing the missing parts. Thanks for excellent quick service and a great support t staff. Well satisfied with product will...

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Katie
Office Furniture Direct
7 years ago
Thank you for the great feedback regarding our customer services and for the recommendation.
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WA
WALTER
7 years ago
购买日期:27/02/2018
WALTER 就 Office Furniture Direct 说了什么:
Extremely poor service. No courtesy.
CHANGE DELIVERY COMPANY. Delivery was meant to be next day. The snow changed it to 3 days, no problem. What happened next was a joke. I ordered two desks. It took three seperate deliveries over two...

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受信赖的顾客
7 years ago
购买日期:01/02/2018
VERY GOOD SERVICE
THEY WERE EXTREMELY HELPFUL AND VERY PROFESSIONAL.
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Katie
Office Furniture Direct
7 years ago
That is really fantastic, thank you very much for the brilliant service review. 
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受信赖的顾客
7 years ago
购买日期:24/11/2017
Great product
Great product - makes the office looks lighter and and more spacious in comparison to our old ones. Only problem is the delivery takes a very long time - was informed of this before ordering but...

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Katie
Office Furniture Direct
7 years ago
That is brilliant, thank you for the great product review. 
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关于Office Furniture Direct
Office Furniture Direct offer one of the UK's largest range of office furniture online, including office desks and office chairs in one convenient online office furniture catalogue. We supply over a million unique variations of office furniture direct to your premises allowing you to hand pick the office chair colour, or office desk finish of your choosing to match your taste.
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Edison House, Edison Close, Ransomes Europark, Ipswich, Suffolk, IP3 9GU, United Kingdom
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Feefo Trusted Service Awards

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关于Office Furniture Direct
Office Furniture Direct offer one of the UK's largest range of office furniture online, including office desks and office chairs in one convenient online office furniture catalogue. We supply over a million unique variations of office furniture direct to your premises allowing you to hand pick the office chair colour, or office desk finish of your choosing to match your taste.