Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Ocean Finance 点评

https://www.oceanfinance.co.uk

卓越

Ocean specialise in finding personal, homeowner loans and mortgages that are right for you. We also offer the Ocean Credit Card.

服务

4.9

311

349

过去一年内的条评价

显示全部6,585条点评

受信赖的顾客

经 Feefo 确认

13 years ago

Very good service, would recommend and use again! Thanks for your help

受信赖的顾客

经 Feefo 确认

13 years ago

Everything went very smoothly and it was all done for me

受信赖的顾客

经 Feefo 确认

13 years ago

Excellent. Prompt feedback. Timescales met as promised. All in all very impressed with service provided.

受信赖的顾客

13 years ago

Impressive

受信赖的顾客

经 Feefo 确认

13 years ago

I found Stacey very efficient & always on the ball, updates on what was happening were…

I found Stacey very efficient & always on the ball, updates on what was happening were frequent

受信赖的顾客

经 Feefo 确认

13 years ago

Very professional and friendly advisors. Always on top of their tasks and very prompt in…

Very professional and friendly advisors. Always on top of their tasks and very prompt in updating the customer.

受信赖的顾客

经 Feefo 确认

13 years ago

Excellent help from start to finish of the process. The two advisers who were on…

Excellent help from start to finish of the process. The two advisers who were on our case kept us in the loop at all times, nothing was too much trouble for them. Well done.

受信赖的顾客

经 Feefo 确认

13 years ago

Very helpful from the initial enquiry with Chris right through to the end with Stacey…

Very helpful from the initial enquiry with Chris right through to the end with Stacey who was great at keeping us updated. The process was very smooth and our needs were identified quickly. The only...

Ocean Finance

13 years ago

Thank you for taking the time to offer feedback. I’m pleased to hear that the team were informative throughout and that the process went smoothly for you. I’m sorry to hear that you found the service expensive. We try to remain competitive in our costs and always offer options of how they can be paid from the start. The fee we apply covers not just the advice but also the cost of the service that you received. We do work hard with you to provide a high standard of service and a fast turnaround where needed. The fee is also a one off - if we help you in the future (for example with a remortgage) this would be fee free. I hope this has not tarnished your experience with Think Loans & Mortgages. We look forward to being able to offer a full review of your deal in three years. Thank you Steven Hewitt Think Mortgages

受信赖的顾客

经 Feefo 确认

13 years ago

Staff friendly and very helpful - if they say they will call you back they…

Staff friendly and very helpful - if they say they will call you back they keep their promise unlike a lot of companies

受信赖的顾客

经 Feefo 确认

13 years ago

top class, efficient and rapid completion

受信赖的顾客

经 Feefo 确认

13 years ago

Very professional,friendly,all the information came in a timely manner and they took all the effort…

Very professional,friendly,all the information came in a timely manner and they took all the effort away from me which was a huge bonus

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息