Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Ocean Finance 点评

https://www.oceanfinance.co.uk

卓越

Ocean specialise in finding personal, homeowner loans and mortgages that are right for you. We also offer the Ocean Credit Card.

服务

4.9

311

349

过去一年内的条评价

显示全部6,585条点评

受信赖的顾客

经 Feefo 确认

4 months ago

Good service but quite stressful having to get all statements and settlement figures

Frances Ravenhill

Ocean Finance

4 months ago

Thank you for your feedback and for taking the time to leave a review. We’re really pleased to hear you were happy with our service. These documents are required to ensure the accurate settlement amounts are sent to the correct accounts.

Lucy

经 Feefo 确认

GBR

4 months ago

Lucy 就 Ocean Finance 说了什么:

Can’t fault Ocean!

We cannot speak highly enough of Ocean and the support, guidance and care they’ve shown us. From our initial calls with our adviser Chris, to our case handler Kayleigh, the quality of customer...

Mr Bakinson

经 Feefo 确认

GBR

4 months ago

Mr Bakinson 就 Ocean Finance 说了什么:

Very good

Exceptional service, especially using the Ocean App. Brilliant 👍

Mr Smitton

经 Feefo 确认

5 months ago

Mr Smitton 就 Ocean Finance 说了什么:

Found easy an great to use that some credit cards When others are so convenient for me and my friends that I’ve a got card for

Cameron

Ocean Finance

4 months ago

Thank you for taking the time to share your review. We really appreciate the detailed positive feedback. We're so glad that you chose Ocean, and we wish you all the best for the future. The Ocean Customer Contact Team

Mr Smitton

4 months ago

Do you know when I will be able for a increase

受信赖的顾客

经 Feefo 确认

4 months ago

Seamless application and use to date.

I use two ocean cards and applications, use of there app and easy to understand conditions is quite seamless. I have not encountered any problems as yet. To date they deliver what it says on the tin.

Cameron

Ocean Finance

4 months ago

受信赖的顾客

经 Feefo 确认

4 months ago

Nice and easy

Cameron

Ocean Finance

4 months ago

Thank you for your kind words. The Ocean Customer Contact Team

Ms Robinson

经 Feefo 确认

GBR

5 months ago

Ms Robinson 就 Ocean Finance 说了什么:

Quick and clear

Very easy and straightforward application process

Cameron

Ocean Finance

4 months ago

Thank you for the positive review, we really appreciate it! We are glad to hear that you found the application process easy. The Ocean Customer Contact Team

受信赖的顾客

经 Feefo 确认

5 months ago

Accessible

Good 👍

Cameron

Ocean Finance

4 months ago

Thanks for the review. If you have any feedback or suggestions to make it a 5-star experience, please write to us at contactus@ocean.co.uk. We would love to hear from you! The Ocean Customer Contact Team

受信赖的顾客

经 Feefo 确认

5 months ago