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NPH Group 点评 | https://www.feefo.com/reviews/nph-group 的客户服务点评 | Feefo

显示全部2,322条点评

Heidi

3 years ago

购买日期：10/09/2021

Heidi 就 NPH Group 说了什么:

Haven’t used this yet

Got told to fill this in haven’t actually used the service yet

产品评价

受信赖的顾客

3 years ago

购买日期：09/09/2021

Quality prompt and professional

Excellent Neill was very helpful and efficient

Charlotte Keedy

NPH Group

3 years ago

Thanks so much for sharing your feedback, much appreciated and glad you had a positive experience with us.

产品评价

受信赖的顾客

3 years ago

购买日期：09/09/2021

I found it okay was quick and no pressure and the doctor was great

Charlotte Keedy

NPH Group

3 years ago

Thanks so much for your kind words and for sharing your feedback, much appreciated!

产品评价

David

Currently in China

3 years ago

购买日期：06/09/2021

David 就 NPH Group 说了什么:

NPH are the first company I contact when I need a works medical

I have gone to NPH for my works Medicals for 10 years or more and I have always found them to be professional but friendly and always efficient

Charlotte Keedy

NPH Group

3 years ago

Thanks so much for your kind words and for sharing your feedback, much appreciated and glad you had a positive experience with us.

产品评价

受信赖的顾客

3 years ago

购买日期：04/08/2021

Long delays between correspondence.

Charlotte Keedy

NPH Group

3 years ago

Hi, so sorry you feel this way, but thank you for your feedback. We're always continuously improving the business and customer experience where we can, so this is definitely noted and apologies you had to wait. Thank you.

产品评价

Lee

3 years ago

购买日期：21/07/2021

Lee 就 NPH Group 说了什么:

Excellent Health care provider

Great service, friendly professional knowledgeable staff.

Charlotte Keedy

NPH Group

3 years ago

Wow thank you so much for your kind words and for sharing your feedback, it means a lot to us, so thank you again. Glad you had a positive experience!

产品评价

Dawn

3 years ago

购买日期：30/06/2021

Dawn 就 NPH Group 说了什么:

Friendly and efficient service

Friendly, efficient, no waiting around, covid restrictions made entering the building a little awkward and I was surprised they didn't copy my details but again I'm sure that was covid related.

Charlotte Keedy

NPH Group

3 years ago

Hi, thanks so much for your kind words. I know it's not terribly convenient having to have one way systems etc, but we have to remain keeping people safe. Thanks again.

产品评价

Paul

3 years ago

购买日期：24/06/2021

Paul 就 NPH Group 说了什么:

Very excellent customer service.

Very efficient, responsive and compromising in an urgent and time critical situation.

Charlotte Keedy

NPH Group

3 years ago

Thank you so much for your kind words, we're so glad you had a positive experience! Thanks again.

产品评价

Dave

Newcastle

4 years ago

购买日期：16/04/2021

Dave 就 NPH Group 说了什么:

Profiteering

Simple profiteering! Taking advantage of the situation and vastly overcharging

Charlotte Keedy

NPH Group

4 years ago

Hi, we're so sorry you feel this way. For people to leave the country and travel for both work or leisure, the testing is currently required, and we're just glad we're able to help travel resume, even though it isn't what anyone is used to or may agree with. Thank you for voicing your thoughts though, we appreciate it.

Dave

4 years ago

You failed to respond to my issue. I don’t disagree you’re carrying out a service that’s required. My issue is the cost. Please respond to the point I made about why you charge so much. Thanks

Charlotte Keedy

NPH Group

4 years ago

Hi, like all businesses, we have costs to cover. So we have to charge a price that reflects these costs, while is still reasonable & affordable for people to use our service. Thank you.

Dave

4 years ago

Nonsense. I live and work in Italy and travel frequently and in every other country I’m required to travel to the tests are a fraction of the price of yours. It’s a licence to print money

产品评价

Denis

Newcastle upon Tyne

4 years ago

购买日期：15/03/2021

Denis 就 NPH Group 说了什么:

Great service, some minor remarks.

In general, I am happy with your service and would recommend it to my family and friends. I gave 3 stars to highlight an inconsistency in the training level of your personnel taking PCR swabs in...

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Charlotte Keedy

NPH Group

4 years ago

Hi, thank you for your feedback - we're glad you'd recommend us! Regarding the consistency of how the tests are undertaken, all clinicians are trained the same, but the tests could be down to the individual as to why they might feel different if you've had several people do yours. But thank you for raising this, it's definitely something we will take note of and monitor. Thanks again.

Denis

4 years ago

Thanks for the response. These are now well-deserved 5 stars.

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关于NPH Group

Our mission is to provide the best quality healthcare services we possibly can. So that people and businesses are treated as individuals and through working together, providing guidance and support, we will empower everyone to believe they have it within themselves to form healthier habits and make better health choices. NPH Group offer occupational health services that span across the 6 pillars of our core services: Health Surveillance, Attendance Management, Employment Medicals, Health Screening, Health Promotion and Drug and Alcohol services. These pillars are structured to be able to work alongside one another to build a full occupational health support network that our clients have access to whenever they require. Helping businesses to develop a straightforward, professional and proactive plan when it comes to all occupational health matters.

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Victory House, Balliol Business Park, Newcastle upon Tyne, Tyne and Wear, NE12 8EW, United Kingdom