Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Norton Insurance Brokers 点评

https://www.nortonib.co.uk/

卓越

We will protect your insurance needs with experience, integrity and care so you can enjoy more of life’s adventures.

服务

4.8

160

196

过去一年内的条评价

显示全部2,729条点评

受信赖的顾客

经 Feefo 确认

6 months ago

Appalling. Too much lack of attention to details and requirements, and no call backs until after the renewal date despite a number of requests by phone and email a month before.

Sue

Norton Insurance Brokers

6 months ago

Please accept our sincere apologies for the significant shortcomings you experienced during your policy renewal. The errors in your documentation, communication delays, and overall lack of attention to detail you described are unacceptable and not the standard of service we aim to provide. We have addressed the specific issues with your policy and a manager will be in touch with you directly via email to discuss this further and confirm the resolution. We are reviewing our internal processes to prevent this from happening again. Thank you for bringing this to our attention. Sincerely, Harry O'Neill Team Manager, Norton

受信赖的顾客

经 Feefo 确认

6 months ago

New car policy

Added a new car to my multi car policy. My insurance representative sorted it all out for me and also protected car with tracker.

Mr Gary Gooch

经 Feefo 确认

GBR

6 months ago

Mr Gary Gooch 就 Norton Insurance Brokers 说了什么:

car insurance

very satisfied .easy to contact. Seemalal is very helpful with my needs in insurance

受信赖的顾客

经 Feefo 确认

6 months ago

Highly recommended

The service I received was A1! Thankyou Joshua for great customer service. A pleasure to talk to with a reliable, friendly and personal touch.

受信赖的顾客

经 Feefo 确认

6 months ago

Home insurance A fare price and a good service.

Very good.

Mr Andrew Irish

经 Feefo 确认

GBR

6 months ago

Mr Andrew Irish 就 Norton Insurance Brokers 说了什么:

review

good phone service with consistent person

受信赖的顾客

经 Feefo 确认

6 months ago

Professional broker

Professional, kept me informed and very easy to discuss changes

受信赖的顾客

经 Feefo 确认

6 months ago

Yes very good no hassle service and polite 👌

Mr Stuart Rain

经 Feefo 确认

GBR

6 months ago

Mr Stuart Rain 就 Norton Insurance Brokers 说了什么:

Feedback

If you don't leave feedback they will hound you into the grave. If the service provided was good then customer would leave positive feedback without being asked.

Sue

Norton Insurance Brokers

6 months ago

Thank you for your feedback, this is certainly not our intent, and I will contact you directly for more information so that we can fix this issue as a matter of urgency. Thank you for your business & comments, Sue Stokes, Compliance & Quality Manager.

受信赖的顾客

经 Feefo 确认

6 months ago