First, I told them at least 3 times to change my name. I am Martin Picard. Also, the return window for refu ds is way yoo short. I could not return the item purchased because I was offering the watch...
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Customer Service Team
Nordgreen
2 years ago
Thank you for sharing your feedback, Martin. We're sorry to hear that you find our return policy too short. Please be aware that we have disclosed our extended return period for the 2023 holidays. Orders placed between the 5th of November and the 25th of December, 2023 were eligible to be returned for a full refund or exchange for free of charge until January 7th, 2024. We appreciate your time and your business.
Best regards,
The Nordgreen Team
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购买日期：07/11/2023
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Christine Brundage
2 years ago
Christine Brundage 就 Nordgreen 说了什么:
Return policy terrible. Had to pay for return shipping to Europe because the watch wasn't satisfactory.
Customer Service Team
Nordgreen
2 years ago
Thank you for your feedback. We're sorry to hear that you find our return policy terrible. Please be aware that we have disclosed our extended return period for the 2023 holidays. Orders placed between the 5th of November and the 25th of December, 2023 were eligible to be returned for a full refund or exchange for free of charge until January 7th, 2024. We can confirm that you have submitted your return request past the deadline.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
