customer service was very friendly, efficient and to the point, answered all my queries.
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CL
Client
9 years ago
Client 就 NobleOak Life Limited 说了什么:
The product purchase was done through an agent and was seamless. The pricin...
The product purchase was done through an agent and was seamless. The pricing was competitive.
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CL
Client
9 years ago
Client 就 NobleOak Life Limited 说了什么:
Great
The best thing is the service and communication
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受信赖的顾客
9 years ago
Much better product
The process was quick, easy and much more affordable than our "real experience " was
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CL
Client
9 years ago
Client 就 NobleOak Life Limited 说了什么:
Excellent service by NobleOak Life Limited
Very friendly empathetic knowledgable staff. Thank you so much
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受信赖的顾客
9 years ago
Excellent service by NobleOak Life Limited
Great customer service.
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CL
Client
9 years ago
Client 就 NobleOak Life Limited 说了什么:
Excellent service by NobleOak Life Limited
excellent customer service over the phone
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CL
Client
9 years ago
Client 就 NobleOak Life Limited 说了什么:
very helpful staff however the process and the questions are far to convolu...
very helpful staff however the process and the questions are far to convoluted and time wasting for life insurance.
The overall process w took far too long.
Sandra Nathaniel
NobleOak Life Limited
9 years ago
Dear Stanley,
Thank you for providing us with your feedback. We're sorry to hear that your experience with us didn't meet our service standards. We continually review the service we provide to our clients and your feedback in relation to the application process will be reviewed by our service teams.
In providing comprehensive Life insurance with upfront underwriting we are required to ask health and lifestyle questions during the application stage, based on the answer you provide we are then able to tailor your cover and premium.
At NobleOak, we believe this is the best way to provide Life insurance cover, providing certainty and absolute clarity as to what you have purchased. We like to do everything right from the start, so you will have greater certainty that you are comprehensively covered.
Please let us know if we can in any way assist you further.
Kind regards,
The NobleOak team
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受信赖的顾客
9 years ago
Could be a more efficient process
The product is great value but the process was laborious.
I needed to see a range of options all at one time to make choices, rather than one at a time. In the end I set up a table for the consultant...
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Sandra Nathaniel
NobleOak Life Limited
9 years ago
Thank you for providing us with your feedback.
We're sorry to hear that your experience with us didn't meet our service standards. We continually review the service we provide to our clients and your feedback in relation to the application process will be reviewed by our service teams.
Thank you for choosing us and we hope your future dealings with us is positive.
Kind regards,
The NobleOak team
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CL
Client
Perth
9 years ago
Client 就 NobleOak Life Limited 说了什么:
Informative
Good advice, explained the claim process well, without being too pushy for purchasing a policy
