Appreciated the customer service which was supportive through application stages and sincere.
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CL
Client
Mount Gambier
8 years ago
Client 就 NobleOak Life Limited 说了什么:
NobleOak insurance is a great investment for peace of mind
I tried several insurance companies for life and TPD insurance...none of them beat NobleOak for premium value and benefits for that premium. Communication was also very informative, friendly and...
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CL
Client
8 years ago
Client 就 NobleOak Life Limited 说了什么:
I had a clear and polite conversation with the telephone officer.
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CL
Client
Chatswood NSW
8 years ago
Client 就 NobleOak Life Limited 说了什么:
Staff were passionate to help
I was quite impressed with the team who followed up their internal departments snd external agencies such as my Medical centre, Doctor until my case came through good.
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CL
Client
8 years ago
Client 就 NobleOak Life Limited 说了什么:
Good
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CL
Client
8 years ago
Client 就 NobleOak Life Limited 说了什么:
Their service really blew me away! - read new comments below
I could not be more dis-satisfied and disgusted with the service provided. I had life insurance in place before being lured by the offer of cheaper premiums from Noble Oak. After answering the...
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David
NobleOak Life Limited
8 years ago
Hi Michael,
We apologize for the less than brilliant service you received. Rest assured, we do pride ourselves in delivering a high standard of service and aim to do the right thing by our customers. Our Sales Manager looked in to your case as soon as you flagged it with us, and we moved to resolve the situation as soon as we could. I believe she has been in contact with you and your wife, and advised that your cover has been successfully reinstated. If there is anything else we can assist you with, please feel welcome to reach out to us on 1300 041 494.
Warm Regards,
NobleOak Team
CL
Client
8 years ago
Thank you so much Noble Oak for listening to my complaint, looking into the matter fully, then truly caring and reinstating my insurance! It is when something goes wrong that the true caliber of a company really comes to light, and your response totally excelled!
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受信赖的顾客
8 years ago
All Good
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CL
Client
8 years ago
Client 就 NobleOak Life Limited 说了什么:
Fantastic Customer Service
They kept in contact with me, even though they were aware I was waiting for another quote through my super fund... which took almost 4 months!!
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受信赖的顾客
8 years ago
Staff helpful easy to understand policy.
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受信赖的顾客
8 years ago
Good communication, friendly staff
Good communication, patient because I was unable to get back to them for a while. Happy to give me different quotes.
