Very, very helpful at a time when my computer was down and I had difficulty
First class service. very helpful. Made a great effort to contact me when my computer and mobile were not working and my policy was due for renewal.
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MA
Matthew
经 Feefo 确认
5 years ago
Matthew 就 NICEIC Insurance Services 说了什么:
Excellent service
0
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TH
Thomas
经 Feefo 确认
5 years ago
Thomas 就 NICEIC Insurance Services 说了什么:
Poor,
No one to Answer the phone, and when I left x3 voicemails for call back requests both recorded and online form callback requests x2 neither were returned!
I just kept ringing until someone...
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Lauren Charlesworth
NICEIC Insurance Services
5 years ago
Thank you for your response, I apologise for the service you have received, this is not acceptable to us and I have arranged for a member of the team to contact you to discuss this further.
Should you have any further queries, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
0
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CH
Chris
经 Feefo 确认
5 years ago
Chris 就 NICEIC Insurance Services 说了什么:
Communica\tion is a bit poor.
Your communication started off alright but after I paid and was wanting confirmation of payment, my emails went unanswered by Ben Molloy, so not that impressed really.
Lauren Charlesworth
NICEIC Insurance Services
5 years ago
Thank you for your feedback, I apologise for the service received. I will arrange for the proof of payment to be sent today and raise this matter internally to prevent this from happening again.
Should you have any further queries, please do not hesitate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
0
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受信赖的顾客
经 Feefo 确认
5 years ago
Don't continually pester when policy is due and I still have not received documents.
Lauren Charlesworth
NICEIC Insurance Services
5 years ago
Thank you for your response, I apologhise you have not received your documents I have arranged for another copy of the documents to be sent to the email address we have on file for you.
Should you have any further queries, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
0
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受信赖的顾客
经 Feefo 确认
5 years ago
I have dealt with Samantha for a couple of years and I’ve had really good experience with her making sorting the insurance out not a choir, credit to the company.
0
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SE
Sean
经 Feefo 确认
5 years ago
Sean 就 NICEIC Insurance Services 说了什么:
Great service, polite and helpful
Could not ask for more great service good price and very polite and helpful, missed a few calls and messages as was busy and did not get the time to answer, was very understanding and even gave me...
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0
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受信赖的顾客
经 Feefo 确认
5 years ago
Great customer service
Really helpful and easy to get hold of. If they promise to call you back they do and at the said time.
0
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JI
Jim
经 Feefo 确认
Croydon
5 years ago
Jim 就 NICEIC Insurance Services 说了什么:
Just what I need
Fast efficient service , just what I need for the Bussiness .
NICEIC Insurance Services provides affordable, high quality insurance cover for electricians and electrical contractors, heating, plumbing and gas engineers, renewables installers, and a wide range of other tradespeople.
NICEIC Insurance Services provides affordable, high quality insurance cover for electricians and electrical contractors, heating, plumbing and gas engineers, renewables installers, and a wide range of other tradespeople.
