Brilliant service easy to set up over the phone. Got all my insurance under one policy so much easier. Had a few questions answered and sorted out for me no problems. Would highly recommend Thanks...
阅读更多
0
分享
受信赖的顾客
经 Feefo 确认
4 years ago
Communications need to improve
Send the renewal letter through the post as well as email - I didn’t get either .
Do it 3 weeks before instead of days before by phone
Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your feedback I will relay this to Manager as we are always looking at ways we can improve our service.
Should you have any further queries, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
0
分享
AN
Andy
经 Feefo 确认
Manchester
4 years ago
Andy 就 NICEIC Insurance Services 说了什么:
Excellent all round.
Excellent product and excellent service
0
分享
PA
Paul
经 Feefo 确认
4 years ago
Paul 就 NICEIC Insurance Services 说了什么:
Phillip needs to understand when he is wrong he admits it. I am not getting into a argument with an insurance salesman
Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your response, I apologise that you felt you were spoken to in this way, this is certainly not acceptable and not how we treat our customers. I will raise this matter with the Manager and arrange for someone to contact you to discuss this in more detail.
Should you have any further queries in the meantime, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
0
分享
JO
Jon
经 Feefo 确认
4 years ago
Jon 就 NICEIC Insurance Services 说了什么:
2nd year using them and I always receive a great service and very reasonable. Would use again without hesitation and recommend to everyone!
0
分享
PA
Patrick
经 Feefo 确认
Broadstairs Kent
4 years ago
Patrick 就 NICEIC Insurance Services 说了什么:
Great service and good value too
Great product and great service. I would recommend.
0
分享
MI
Michael
经 Feefo 确认
4 years ago
Michael 就 NICEIC Insurance Services 说了什么:
Very polite lady that called me back when I wasn’t so busy
I was busy so we arraigned for a next day time, this happened 3 times but the lady was still polite and called on time each time
0
分享
DA
Daniel
经 Feefo 确认
4 years ago
Daniel 就 NICEIC Insurance Services 说了什么:
Average. Rigid service delivered by the usual disinterested admin monkeys.
Had approx. £1,200 of tools stolen from my van. Wanted to weigh up whether to make a claim. The policy excess plus increased premiums could have made the whole exercise pointless. Received no help or...
阅读更多
Lauren Charlesworth
NICEIC Insurance Services
4 years ago
Thank you for your response, I can see a claim was registered prior to the renewal and the insurers are dealing with you directly regarding this matter, I have asked them to contact you again to discuss this further. When you advised of the claim at renewal stage the Executive dealing rightly advised that it is not a set price and that the claim would stay on the policy for 5 years.
We are unable to advise how much premiums may be effected by claims as it depends on how much the claim is for, what the claim is, if the claim is successful and a number of other reasons, in addition to this insurers rates change every 30 days, and therefore we can only advise of any change in premium once it has been quoted and sent to the insurer for them to review the risk at renewal/new business stage.
Should you have any further queries, please do not heistate to get in touch on 0333 015 6629.
Kind Regards,
Lauren Charlesworth
NICEIC and ELECSA Insurance Services
NICEIC Insurance Services provides affordable, high quality insurance cover for electricians and electrical contractors, heating, plumbing and gas engineers, renewables installers, and a wide range of other tradespeople.
NICEIC Insurance Services provides affordable, high quality insurance cover for electricians and electrical contractors, heating, plumbing and gas engineers, renewables installers, and a wide range of other tradespeople.
