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New Generation Ski and Snowboard School 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

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Champ

经 Feefo 确认

London

1 year ago

Calan

New Generation Ski and Snowboard School

1 year ago

Hi Champa, thank you for the 5 star rating. Kind regards, Calan.

受信赖的顾客

经 Feefo 确认

1 year ago

Disappointing

Nice instructors, appalling administration. Not enough children to run a full class so kids of varied abilities were put together and left alone on the side of the hill while they were being taken...

Calan

New Generation Ski and Snowboard School

1 year ago

Thank you for taking the time to give us feedback. We regret to hear that your experience didn’t meet your expectations. However, it would be helpful to clarify certain aspects of this situation. It is true that the group lesson was not full as it took place with only 2 places out of the 8 places filled. Both of these children were, however, from your party. In essence, this acted as a heavily discounted series of private lessons. As for the difference in skill level, it is our guest's responsibility to book the correct ability group lesson. We can assist in determining the child's level, but it is ultimately the parent or guardian's responsibility. Once we were made aware of what was happening, we had a discussion with the instructor to adjust their setup, which then took place. We're sorry to hear that you are disappointed, and we do hope you and the children enjoyed the rest of your trip. If you would like to discuss this further, please contact us at customersupport@skinewgen.com. Kind regards, Calan.

受信赖的顾客

经 Feefo 确认

1 year ago

Fredrik on St. Anton

Fredrik was an amazing guide and instructor. Showed us the entire resort and improved our skiing every step of the way. Nice & knowledgeable. We started with one day and immediately booked the rest...

Calan

New Generation Ski and Snowboard School

1 year ago

Thank you for giving us a 5-star review. It's great to hear that Fredrik helped you improve your skiing whilst showing you everything the resort had to offer. We look forward to skiing with you again soon. Kind regards, Calan.

Meeri Vilinurm

经 Feefo 确认

Perth, Western Australia

1 year ago

Meeri Vilinurm 就 New Generation Ski and Snowboard School 说了什么:

Couldn't be happier, great experience

Our ski instructor Pietro was amazing. He was very patient with us and took us from kiddie slopes to bigger ones and helped us gain a lot of confidence. Would have loved to book in more lessons but...

Calan

New Generation Ski and Snowboard School

1 year ago

Hi Meeri, thank you for giving us a 5-star review. It's great to hear that you had an amazing time with Pietro. We'll be sure to pass on your kind words. Many thanks, Calan.

Paige G

经 Feefo 确认

1 year ago

Paige G 就 New Generation Ski and Snowboard School 说了什么:

New Generation Avoriaz

Every lesson with New Generation has been amazing! Second time booking with them and highly recommend! Coming back in December and already planning on using them! Our ski instructor Andre was...

Calan

New Generation Ski and Snowboard School

1 year ago

Hi Paige, thank you for returning to ski with us and for recommending us. We're very happy to hear that you had an amazing time with Andre and that your confidence came on so much. We look forward to seeing you again in December. Kind regards, Calan.

受信赖的顾客

经 Feefo 确认

1 year ago

Calan

New Generation Ski and Snowboard School

1 year ago

Thank you for giving us a 5-star review

Lanisha

经 Feefo 确认

London

1 year ago

Calan

New Generation Ski and Snowboard School

1 year ago

Hi Lanisha, thank you for giving us a 5-star rating.

James Barr

经 Feefo 确认

London

1 year ago

Calan

New Generation Ski and Snowboard School

1 year ago

Hi James, thank you for giving us a 5-star rating.

Stuart Ferguson

经 Feefo 确认

Cardiff

1 year ago

Stuart Ferguson 就 New Generation Ski and Snowboard School 说了什么:

Fun in the Snow

A small group with excellent tuition. Set at a pace that suited all, there was an focus onlearning together in a fun environment.

Calan

New Generation Ski and Snowboard School

1 year ago

Hi Stuart, thank you for your great review. We're pleased to hear that your group enjoyed their lessons with us. We look forward to seeing you all again soon. Kind regards, Calan.

Gaelan Cooney

经 Feefo 确认

1 year ago