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已评价
极好
服务
4.4
/5
产品
4.4
/5

5

4

3

2

1

204

23

19

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273

过去一年内的 条评价

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受信赖的顾客
4 months ago
购买日期:25/02/2025
Beautiful dress
Very easy to order online and quick delivery
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受信赖的顾客
4 months ago
购买日期:24/02/2025
Amazing shopping experience
Best online shopping experience I’ve had. The try before you buy service was so easy and meant o could try on two different wedding dresses. Everything was packed beautifully. Cannot fault anything.
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受信赖的顾客
4 months ago
购买日期:18/02/2025
Quick delivery and beautifully packaged!
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Nurcan
Needle & Thread
4 months ago
Thank you for your feedback! We are so pleased your order arrived quickly and was beautifully packaged! We hope you love wearing it and we hope to welcome you back to shop again with us!
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受信赖的顾客
4 months ago
购买日期:19/02/2025
Allow customers to use their discount codes
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Nurcan
Needle & Thread
4 months ago
Thank you for your feedback. We are sorry to hear you were unable to use your discount code at the time of checkout. As stated on our website's FAQs- the one-time-use discount code can only be applied at the time of ordering; if this is not applied at the time of checkout, we are unable to apply it retrospectively. However, you are more than welcome to use it on your next order. We do hope we can welcome you back to shop with us again.
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受信赖的顾客
4 months ago
购买日期:19/02/2025
‘Try To Buy’ - Beware haveto pay full total amount
As previous comments… CUSTOMER SERVICE, more understanding or help & more detailed information regarding…‘try to buy’
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Nurcan
Needle & Thread
4 months ago
Thank you for your feedback. We are sorry to hear about any trouble you had with using the try for 5 option and any discount issues. Our customer care team is on hand to answer any questions prior to placing an order if you are ever unsure or unable to find any answers on our website. Ideally, asking before will help avoid any issues where we cannot make amendments/change payment methods, etc. When returning a try for 5 order, customers are required to submit a return intent on the supplied portal on your email from Harper before completing the Royal Mail process. This is an essential part of the process to ensure that you are not charged for your returns after the trial period. Failure to do so will result in a charge being taken; however, this will, of course, be refunded once the return is back with us. We are sorry to hear you were unable to use your discount code at the time of checkout. As stated on our website's FAQs- the one-time-use discount code can only be applied at the time of ordering; if this is not applied at the time of checkout, we are unable to apply it retrospectively. However, you are more than welcome to use it on your next order. We do hope we can welcome you back to shop with us again.
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受信赖的顾客
4 months ago
购买日期:17/02/2025
Comet Ankle Gown
Overall shopping experience was great with an added bonus of quick delivery.
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受信赖的顾客
4 months ago
购买日期:19/02/2025
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Nurcan
Needle & Thread
4 months ago
Thank you for your feedback and for choosing us for your special day! We hope you love wearing your dress and have the most special day!
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受信赖的顾客
4 months ago
购买日期:07/02/2025
Stunning dress
My only concern was with my parcel being left on the doorstep. I liked that the dress came in a box. I was surprised that the box wasn’t also wrapped. The delivery driver left the box on my...

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Nurcan
Needle & Thread
4 months ago
Thank you for your feedback. We are sorry to hear your box was left on your doorstep and was damp. We do hope the dress inside was fine and we do hope you love it!
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受信赖的顾客
4 months ago
购买日期:18/02/2025
Great service - arrived on time , query replied to quickly and excellent to be able to use the try before you buy for 5 days .
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Nurcan
Needle & Thread
4 months ago
Thank you for your feedback! We are so pleased you managed to take advantage of our try-before-you-buy service and found this to be a helpful option to try some options! We hope you were able to find the perfect outift and we hope to welcome you back to shop again with us!
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受信赖的顾客
4 months ago
购买日期:13/02/2025
Beautiful dress
Quick delivery. Good communication. Love the try before you buy option.
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Nurcan
Needle & Thread
4 months ago
Thank you for your feedback! We are so pleased you managed to take advantage of our try-before-you-buy service and found this to be a helpful option to easily at home! Thank you for choosing us for this special occasion and we hope to welcome you back to shop again with us!
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关于Needle & Thread
Renowned for their considered ranges of ready-to-wear, Needle & Thread has become a global destination for style-conscious women all over the world. Their pieces are inspired by classic English gardens, vintage textiles, delicate florals and antique prints. Founded by female entrepreneur, businesswoman and fashion designer Hannah Coffin in 2013, the brand celebrates textiles, embellishments and femininity through timeless and contemporary pieces that have been created to withstand the test of time. The collection includes gowns, day dresses, bridal wear, children's wear and accessories, as well as elevated knitwear and loungewear. Also, as part of the brand’s commitment to a responsibly sourced future, each component has been carefully selected, and most of the collection now includes organic cotton, recycled sequins and recycled polyester. With design studios in both London and Delhi, Needle & Thread celebrates colour and femininity in the contemporary sector and takes inspiration from English florals and vintage finds. As part of the brands commitment to a responsibly sourced future, Needle & Thread has recently lessened its reliance on virgin raw materials by developing locally sourced, recycled fabrics and sequins.
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18-21 Corsham Street, London, Greater London, N1 6DR, United Kingdom
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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

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关于Needle & Thread
Renowned for their considered ranges of ready-to-wear, Needle & Thread has become a global destination for style-conscious women all over the world. Their pieces are inspired by classic English gardens, vintage textiles, delicate florals and antique prints. Founded by female entrepreneur, businesswoman and fashion designer Hannah Coffin in 2013, the brand celebrates textiles, embellishments and femininity through timeless and contemporary pieces that have been created to withstand the test of time. The collection includes gowns, day dresses, bridal wear, children's wear and accessories, as well as elevated knitwear and loungewear. Also, as part of the brand’s commitment to a responsibly sourced future, each component has been carefully selected, and most of the collection now includes organic cotton, recycled sequins and recycled polyester. With design studios in both London and Delhi, Needle & Thread celebrates colour and femininity in the contemporary sector and takes inspiration from English florals and vintage finds. As part of the brands commitment to a responsibly sourced future, Needle & Thread has recently lessened its reliance on virgin raw materials by developing locally sourced, recycled fabrics and sequins.