Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

National Trust Holidays评论

受信赖的顾客

经 Feefo 确认

3 years ago

The lodge was immaculately presented but the shower was broken and the TV didn't work.

National Trust Holidays

3 years ago

Good morning Thank you for your review. We're sorry these things went wrong. We've asked a colleague to look into this and respond within the next ten working days. Kind regards National Trust Holidays

产品评价

购买日期：29/05/2023

0

MM

Miss Tara Mullan

经 Feefo 确认

Belfast

3 years ago

Miss Tara Mullan 就 National Trust Holidays 说了什么:

Fire alarm going all night. No staff on site to turn it off

Booking online was smooth enough. Perhaps more photos of the place would be good to see what accommodation and utilities look like so we know better what to bring.

National Trust Holidays

3 years ago

Good morning Thank you for your feedback. We will ask our digital team to look into this. Kind regards National Trust Holidays

购买日期：23/05/2023

0

MM

Miss Tara Mullan

经 Feefo 确认

Belfast

3 years ago

Miss Tara Mullan 就 National Trust Holidays 说了什么:

No staff on site to turn off fire alarm

Booking online was smooth enough. Perhaps more photos of the place would be good to see what accommodation and utilities look like so we know better what to bring

购买日期：27/05/2023

0

AL

Allison

经 Feefo 确认

Tavistock

3 years ago

Allison 就 National Trust Holidays 说了什么:

Lovely campsite, have already recommended it to friends.

Steve Cook

National Trust Holidays

3 years ago

Hello Thank you for your lovely feedback. We are delighted you enjoyed your stay with us at our Highertown Farm Campsite and we look forward to welcoming you back on another occasion. Kind regards National Trust Holidays

产品评价

购买日期：26/05/2023

0

MS

Mrs Fiona Sheaff

经 Feefo 确认

3 years ago

Mrs Fiona Sheaff 就 National Trust Holidays 说了什么:

Easy to book and really helpful staff. Wonderful location and lovely cottage. Weather was amazing so we took full advantage of private access to the river to SUP and kayak. The cottage is well...

产品评价

购买日期：26/05/2023

0

MD

Mr Michael Dunn

经 Feefo 确认

Stratford-upon-Avon

3 years ago

已上传媒体

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Mr Michael Dunn 就 National Trust Holidays 说了什么:

Beautiful location

The Bunkhouse was far more comfortable and well appointed than we expected. It made our weekend a brilliant experience. The Stackpole Estate is very extensive with two beaches and cafes at both with...

产品评价

购买日期：26/05/2023

0

受信赖的顾客

经 Feefo 确认

3 years ago

已上传媒体

smashingcottage with lovely walks on your doorstep great stay with a dog

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smashingcottage with lovely walks on your doorstep great stay with a dog

location was stunning & peacefull with amenities a only a short distance walk/drive away perfect retreat

产品评价

购买日期：26/05/2023

0

受信赖的顾客

经 Feefo 确认

3 years ago

Easy process to book and like that bookings can be amended for a small fee. Easy to contact by phone

产品评价

购买日期：27/05/2023

0

受信赖的顾客

经 Feefo 确认

3 years ago

Well kept house but very noisy-loud A road right next door. Too few windows

Great and very easy.

National Trust Holidays

3 years ago

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产品评价

National Trust Holidays

3 years ago

Good afternoon Thank you for your review. We're pleased to read you will be staying with us again. The website does mention that the barn is located just off a main road and also explains that the building is listed so we are not able to make new openings. We're sorry to read you had noisy neighbours. This can be a risk with a semi-detached cottage. Do please let us know in the future and we'll be more than happy to give the other guests a call. We look forward to welcoming you again. Kind regards National Trust Holidays

购买日期：29/05/2023

0

受信赖的顾客

经 Feefo 确认

3 years ago

The campsite was unmown, and inaccessible, we couldn’t get our trailer or tent to the pitch as access was only through a small kissing gate. Had to find somewhere else to camp on arrival,...

National Trust Holidays

3 years ago

Good morning Thank you for your review. We're sorry to read you were disappointed with the campsite. We've asked a colleague to look into this and respond within the next ten workings days. Kind regards National Trust Holidays

产品评价

购买日期：27/05/2023

0

National Trust Holidays 点评

Carburton Lodge South该产^品的更^多点^评 (44)浏览产品网站The shower was broken and the TV didn't work. Both of these should have been checked before our arrival.

Highertown Farm Campsite该产^品的更^多点^评 (294)浏览产品网站Great place, we camped in the big field with the lovely church which had Jackdaws nesting there. There are 2 ways to get to the coast path, both very scenic.

Trelissick Quay Cottage该产^品的更^多点^评 (27)浏览产品网站Fantastic location and a lot to do round this area. Really enjoyed the private access to the river.

Kestrel Bunkhouse该产^品的更^多点^评 (10)浏览产品网站Excellent place, well equipped and comfortable

Sygun该产^品的更^多点^评 (27)浏览产品网站enjoyed the walks direct from the cottage only comment i would ask for a toaster in the cottage due to it only having a microwave

Daron该产^品的更^多点^评 (16)浏览产品网站Lovely property, great location. Have stayed here on 5 occasions. Property fully equipped with everything needed and is always very clean. Parking spaces provided are a big bonus due to how busy it...阅读更多

1 Morville Barn该产^品的更^多点^评 (35)浏览产品网站The barn was well kept but extremely noisy- loud A road very nearby and very loud plumbing and pipes all evening every evening which sounded like someone was playing a fighting computer game in the...阅读更多

Ismore Coppice Campground该产^品的更^多点^评 (14)浏览产品网站As above, no communication, no facility available for us.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？