Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

National Trust Holidays评论

MD

Mr Malcolm Davies

经 Feefo 确认

Nottinghamshire

3 years ago

Mr Malcolm Davies 就 National Trust Holidays 说了什么:

Very friendly helpful staff, always cheerful and smiling and happy to pass the time of day with us.

产品评价

购买日期：20/06/2023

0

MB

Mr Dave Beswick

经 Feefo 确认

3 years ago

Mr Dave Beswick 就 National Trust Holidays 说了什么:

Great stay

Great site and stay. The estate was great and will visit again. Could be better if access to toilets could be gained by a key.

产品评价

National Trust Holidays

2 years ago

Good afternoon Thank you for your kind and valuable feedback. We're pleased you enjoyed your stay with us at our Stourhead Site. Your comments are important to us and we've passed this onto the campsite team for their information and consideration. We hope we can welcome you back on another occasion. Kind regards National Trust Holidays

购买日期：25/06/2023

0

MF

Miss H Finlay

经 Feefo 确认

3 years ago

Miss H Finlay 就 National Trust Holidays 说了什么:

Wonderful site, great for dogs and close to the beach

The Lansallos campsite was wonderful as always - the facilities were clean, the grass well tended and the means of booking the site very easy to use. The proximity to the beach, Polruan and Fowey...

Steve Cook

National Trust Holidays

2 years ago

Hello Thank you for your kind feedback. We are so happy that you enjoyed your stay with us and enjoyed exploring the local area. The team at Highertown Farm Campsite will be especially pleased to read it. We look forward to welcoming you back on another occasion. Kind regards National Trust Holidays

产品评价

购买日期：23/06/2023

0

MH

Mr Nick Hoar

经 Feefo 确认

3 years ago

Mr Nick Hoar 就 National Trust Holidays 说了什么:

A potentially lethal property

The accommodation is described as 'Lower ground floor'. I was unaware that this meant rooms situated in a former coal cellar. There were no windows with views outside. And as you would expect with a...

National Trust Holidays

3 years ago

Good afternoon Thank you for review. We're sorry to read you were disappointed with the cottage. We have asked a colleague to look into this and respond within the next ten working days. Kind regards National Trust Holidays

产品评价

购买日期：23/06/2023

0

受信赖的顾客

经 Feefo 确认

3 years ago

Would return and use again.

Quiet, well kept and great location.

产品评价

购买日期：24/06/2023

0

MK

Mr Ian Keeling

经 Feefo 确认

3 years ago

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Mr Ian Keeling 就 National Trust Holidays 说了什么:

Great location

Wonderful location, clean and well equipped accommodation Great views and walks We use the train and then walk or use buses View from picnic table and kitchen

产品评价

购买日期：26/06/2023

0

受信赖的顾客

经 Feefo 确认

3 years ago

Basic information only.

Insufficient information about how to get to the cottage.

National Trust Holidays

3 years ago

Good afternoon Thank you for your review. We will ask the local team to review the arrival instructions. Kind regards National Trust Holidays

产品评价

购买日期：23/06/2023

0

受信赖的顾客

经 Feefo 确认

3 years ago

3 couples of ages 55+ were called as a group booking. I made a complaint & this was resolved but we should not be treated this way considering we have booked the site year for at least 10 years. ...

National Trust Holidays

3 years ago

Good afternoon Thank you for your review. We're sorry to hear about the booking problems you had. We do ask groups to complete a group booking form (which is on the website page) so we can avoid this type of situation. We understand you have received a response to your complaint. Kind regards National Trust Holidays

产品评价

购买日期：04/06/2023

0

MM

Ms Margaret

经 Feefo 确认

3 years ago

Ms Margaret 就 National Trust Holidays 说了什么:

Beautiful, Peaceful, Clean. Great staff. But you must walk to see its best

My stay on Brownsea Island camping was all I hoped it would be. I chose my dates to avoid when school children would be off, and camping would be fairly quiet. The fact that no dogs are allowed on...

产品评价

购买日期：20/06/2023

0

ME

Mr Ed Evans

经 Feefo 确认

3 years ago

Mr Ed Evans 就 National Trust Holidays 说了什么:

Will return again, and again, love the place!

Spacious, friendly site, perfect for hikes amd walks directly from site. Shower, and washing up facilities are excellent, and the shop is very handy. Not a fault of the site itself, but mobile phone...

产品评价

购买日期：25/06/2023

0

National Trust Holidays 点评

Houghton Mill Campsite关于此产品的更多评价浏览产品网站Beautiful location, clean and well cared for site. Plenty of things around to see and do.

Stourhead CC Site关于此产品的更多评价浏览产品网站Everything perfect on the estate

Highertown Farm Campsite关于此产品的更多评价浏览产品网站The Lansallos campsite was wonderful as always - the facilities were clean, the grass well tended and the means of booking the site very easy to use. The proximity to the beach, Polruan and Fowey...阅读更多

Meudwy关于此产品的更多评价浏览产品网站The location is perfect. Nearby hotel bars, cafes, fish and chips, pizza, ice cream and a beautiful beach with plentiful benches to hand.

Llanborth Motorhome Site关于此产品的更多评价浏览产品网站Quiet, well kept and great location

3 Cart Lodge Barn关于此产品的更多评价浏览产品网站Coffee table moved to take to so nowhere to put drinks Wi-Fi still poor unless outside!

Cider Cottage关于此产品的更多评价浏览产品网站Some fridge items should be provided as people travel a long way and can’t easily transport milk and butter. No dog treats were provided even though our dog was booked in and we did notify NT on site.

Eskdale Campsite关于此产品的更多评价浏览产品网站Staff we lovely on arrival, very accommodating at all times

Brownsea Island Campsite关于此产品的更多评价浏览产品网站Good value for money. (I took my own tent.) Food at the cafe and snack van on the expensive side, but that's as I expected. (This is why Value for money marked as "Good" rather than Excellent.) I...阅读更多

Eskdale Campsite关于此产品的更多评价浏览产品网站Excellent location for hiking/walking. Local pubs are a bit expensive, but the site itself is brilliant. Lovely clean wash facilities and a handy shop, plus free WiFi.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？