Trusted Customer 就 N Clark Window Cleaning Ltd 说了什么:
Window Cleaning service
N Clark gave us a prompt service answering the call, giving us a quote. The cleaners did an excellent job on quite a tall and challenging building. We will definitely be using them again - thoroughly...
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Nicholas Clark
N Clark Window Cleaning Ltd
9 years ago
Glad the whole process was smooth and efficient, thank you
Very disappointed that whilst working on the gutters they broke a tile on the roof (that they must have known about) without telling me. I only noticed afterwards by chance and had to call them back...
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Nicholas Clark
N Clark Window Cleaning Ltd
9 years ago
Dear Sir,
I am very sorry that you felt our service was poor. We most definitely should have informed you of the broken tile, it should not have been up to you to point it out to us. Unfortunately it is possible to break tiles without realising, on occasion even I myself have been guilty of that! In this incident the same was true of our two operatives. Neither of them were aware that any tiles had been broken, had they noticed they most certainly would have informed you. I am pleased to see that despite this they did return within two days of the incident to replace the tile. I am also pleased that you were able to tell Theresa that you were happy with the efficiency of the replacement.
I sincerely hope that in spite of this you would still be happy to use our services again.
I hope to speak to you again soon.
Kind regards,
Nicholas Clark
(Managing Director)
Trusted Customer 就 N Clark Window Cleaning Ltd 说了什么:
Lovely Service
Got back to me in good timing after applying for a request on their website. Lady who spoke to me was very nice which always helps when trying to get a job done. book in process was quick and easy
