The first time I called I left disappointed, but I thought I would try again. The next time I was pleasantly surprised. Last very helpful as I didn't know how to use the system.
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Trusted Customer
Melbourne, Australia
10 years ago
Trusted Customer 就 My241 Rewards 说了什么:
Paris to Prague Spring 2017
We were very happy with the assistance given by your representative "Sylvia Lawrence" she was very quick and efficient in dealing with our requirement, but be warned make your decision quickly as we...
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受信赖的顾客
10 years ago
Good - Customer service, lived up to expectations but noting My241 at times is not always the best deal available.
Customer Service
My241 Rewards
10 years ago
Thank you for your feedback. Great to hear our cruise consultants looked after you. We are always trying to negotiate the best rates for our customers, however sometimes the cruise companies put out deals that are out of our control, that cannot be used in conjunction with our 241 deals. This occurrence is very unusual however. Our exclusive rates are always changing with new cruises being added on a daily basis. We can see that you have booked with us and we look forward to making it a fantastic experience for you.
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Trusted Customer
Ballarat
10 years ago
Trusted Customer 就 My241 Rewards 说了什么:
Happy with service
Delivered in a quick easy fashion and met my expectations
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Trusted Customer
New Zealand
10 years ago
Trusted Customer 就 My241 Rewards 说了什么:
Poor communication and follow-up.
I am not at all happy at this stage. I haven't yet been on my cruises, but I am still waiting for my tickets and documentation for the first cruise and I leave on my travels in 20 days' time. My...
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Customer Service
My241 Rewards
10 years ago
Thank you for bringing this to our attention. I can see we have been waiting for your cruise line to issue all the documentation to us. Once we have received this I can see we have agreed to express post everything to you. As this was one week ago I have passed your details over to our after sales team who will be in contact shortly to give you an update. We apologise for any inconvenience caused and will chase this through for you then you can start looking forward to your fantastic holiday next month.
Kind Regards,
My241 Rewards
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Trusted Customer
Burleigh Heads
10 years ago
Trusted Customer 就 My241 Rewards 说了什么:
great
Avlon was very helpful
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受信赖的顾客
10 years ago
Very knowledgable assistance.
The whole process didn't take long and the assistant was very knowledgable and now we can't wait for our cruise in November for my husbands 70th Birthday. We have recommended the company to many...
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Trusted Customer
Sydney
10 years ago
Trusted Customer 就 My241 Rewards 说了什么:
Great help, great outcome.
We were extremely happy with the help we received during our booking of our cruise. With assistance and very patient advice from Melissa Clarke we arrived at a great...
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受信赖的顾客
10 years ago
Can't wait to travel
The staff of which I dealt with in booking were fantastic . Extremely efficient
