Customer service is far from great. Poor communication. Made countless errors and failed to communicate all the facts.
Trusted them to book add ons to our cruise holiday. Transfers didn't arrive....
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受信赖的顾客
经 Feefo 确认
2 months ago
Japan cruise
Everything we asked for was completed quickly. The people were friendly and efficient. Rang back on time (I'm not sure if they go home).
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受信赖的顾客
经 Feefo 确认
2 months ago
Very helpful
Very helpful
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受信赖的顾客
经 Feefo 确认
2 months ago
Helpful
Very helpful. Good communication
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受信赖的顾客
经 Feefo 确认
2 months ago
Cruising is the way to go
Michelle Ann Bernabe is fantastic and so is the whole team. It is nice to feel listened to & to also get a bargain holiday.
Thanku OVC
We love cruising
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KW
Karine Walker
经 Feefo 确认
AUS
2 months ago
Karine Walker 就 My241 Rewards 说了什么:
Great Customer Service received by Sue and Matt.
I would like to commend the outstanding service I recently received from your staff.
From my very first interaction, they made what could have been a stressful decision feel much easier. I was...
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受信赖的顾客
经 Feefo 确认
2 months ago
Easy and friendly
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受信赖的顾客
经 Feefo 确认
2 months ago
Excellent service from Jezza
We deal with Jezza. He is really good and tries to get the perfect cruise that we want. Sometimes it is hard because the tours that are advertised are sometimes not available but Jezza tries his...
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RK
Richard Koschel
经 Feefo 确认
AUS
2 months ago
Richard Koschel 就 My241 Rewards 说了什么:
Cruise preferences done a little better
Provided relevant options that directly addressed our wishes and concerns.