Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

My Scoot 点评 | https://www.feefo.com/reviews/my-scoot 的客户服务点评 | Feefo

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受信赖的顾客

4 years ago

购买日期：02/01/2021

Fast delivery item as described would recommend

Sukh

My Scoot

4 years ago

Awesome! Thanks so much for the 5⭐ review. The team at My Scoot really appreciates it.

产品评价

Bella Rainer

Milton Keynes

4 years ago

购买日期：23/12/2020

Bella Rainer 就 My Scoot 说了什么:

Great help from My Scoot to help choose the right scooter

Wasn't sure which scooter to buy and My Scoot helped me choose the right one and explain the differences. Ordered on Monday and Electric Scooter was delivered on Tuesday. Great service and happy with...

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Sukh

My Scoot

4 years ago

Awesome! Thanks so much for the 5⭐ review. The team at My Scoot really appreciates it.

产品评价

Fredrick Jeffery

Manchester

4 years ago

购买日期：23/12/2020

Fredrick Jeffery 就 My Scoot 说了什么:

I love this scooter

I was finally able to get my hands on the Ox. I have been waiting for month and these guys came through in perfect time. I spoke to a customer service agent called Iris who was very helpful and...

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Sukh

My Scoot

4 years ago

Awesome! Thanks so much for the 5⭐ review. The team at My Scoot really appreciates it.

产品评价

Matt Hoiston

4 years ago

购买日期：22/12/2020

Matt Hoiston 就 My Scoot 说了什么:

Solid customer exp

Solid customer service - spent hours trying to choose between different scooters models and Iris was super patient in answering each one of my questions. Life-changing purchase, so thanks!

Sukh

My Scoot

4 years ago

Awesome! Thanks so much for the 5⭐ review. The team at My Scoot really appreciates it.

产品评价

Fran Zheng

4 years ago

购买日期：23/12/2020

Fran Zheng 就 My Scoot 说了什么:

Cannot fault the service

I can't really faulty the service. Ordered just before Christmas and it arrived on Christmas Eve. I ordered brake cleaner too, but the lid wouldn't go back on. Not sure if this is something I did...

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Sukh

My Scoot

4 years ago

Awesome! Thanks so much for the 5⭐ review. The team at My Scoot really appreciates it.

产品评价

受信赖的顾客

4 years ago

购买日期：05/12/2020

Quick delivery, good communication

Quick delivery and good communication.

Sukh

My Scoot

4 years ago

Awesome! Thanks so much for the 5⭐ review. The team at My Scoot really appreciates it.

产品评价

受信赖的顾客

4 years ago

购买日期：12/12/2020

Good Product & Customer Service

Good product at a reasonable price and excellent contact with regular e-mails on progress of delivery.

Sukh

My Scoot

4 years ago

Awesome! Thanks so much for the 5⭐ review. The team at My Scoot really appreciates it.

产品评价

受信赖的顾客

4 years ago

购买日期：12/11/2020

Practical rear view mirror for my bike rides through the country lanes.

Fast, efficient service. Product ideal for my needs.

产品评价

受信赖的顾客

4 years ago

购买日期：24/10/2020

Quick posting and well packaged. Item looks good.

产品评价

受信赖的顾客

4 years ago

购买日期：22/09/2020

No matter where I put the mirror on my arm it never seems to be in the correct place and it’s rare to actually see behind at all. So unfortunately I would not recommend

Iris

My Scoot

4 years ago

Hi there - it looks like you have included feedback about the product itself within the "Service" section of the review as well. If our service was indeed worthy of a 2-star rating on this occasion, then I'd like to do whatever it takes to put things right. Would you mind shooting an email to hello@myscoot.co.uk so I can straighten things out? We pride ourselves on the highest customer service values, including pre-purchase information, quick & accurate delivery timeframes and personable support. If we failed to meet our ambitions, then we'd like the opportunity to inspect & adapt without delay.

受信赖的顾客

4 years ago

So sorry your service was never in question. I will try using my mirror higher up. I don’t think I get in on tight enough so probably my fault. So again my apologies to you.

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关于My Scoot

We have been working closely with our favourite brands to bring the UK a selection of the hottest electric scooters & accessories a range of accessories. We're just an email, or a live chat, or a phone call away from helping you pick the perfect electric scooter - all of which are approved UK models, backed by full manufacturer guarantees. Next-day delivery is on us and our returns process is as breezy as the wind in your hair aboard your new scooter 🛴✌️.

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020 3488 3317

Unit 66, 24-28 St. Leonards Road, Windsor, Berkshire, SL4 3BB, United Kingdom

为什么 Feefo 的评价是值得信赖的？

My Scoot 点评

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Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？