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My New Caledonia 点评 | https://www.feefo.com/reviews/my-new-caledonia 的客户服务点评 | Feefo

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Trusted Customer

7 years ago

购买日期：22/08/2017

Trusted Customer 就 My New Caledonia 说了什么:

very plesant on the phone

yes

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受信赖的顾客

7 years ago

购买日期：09/07/2017

I already gave a summary which was sent to the travel people

Over all good, but when you get to New Caledonia, everything is very overpriced. The International hotels have taken over, & exploiting the tourists. Would not go again.

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Trusted Customer

7 years ago

购买日期：12/07/2017

Trusted Customer 就 My New Caledonia 说了什么:

Overall ok, had to follow up a couple of times and there was a mix up with our friends for tickets and confirmations

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受信赖的顾客

7 years ago

购买日期：08/08/2017

The deal for fine and all that was promised was delivered. Communication and forwarding of documents and confirmations was woeful.

Kelsey B

My New Caledonia

7 years ago

Thank you for taking the time to send this feedback through. I am glad that you were happy with the My New Caledonia deal, but am sorry that your experiences with our service was not positive. If you would like to talk this through further with the team manager, please do not hesitate to let me know. I can ask that they call you back at a time that suits you. Kind regards, Kelsey

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Trusted Customer

7 years ago

购买日期：19/07/2017

Trusted Customer 就 My New Caledonia 说了什么:

Resort lovely but MyHoliday didn't book the correct rooms as requested

Our holiday travel was lovely. The flights transfers and resort were great. However there was trouble with our room booking. When booking with MyHoliday I requested connecting rooms for my young...

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Kelsey B

My New Caledonia

7 years ago

Dear Veronica, I am sorry for the added stress you experienced during your My New Caledonia holiday. You feedback is extremely valuable to us and I have passed it on to the team manager to ensure that the team receives adequate training to prevent this from happening again. If you would like to speak to the manager directly about this, I can ask that they contact you at a time that suits you. If you would like this, please let me know your best contact number and time and they will be in touch then. Kind regards, Kelsey

Trusted Customer

7 years ago

Thank you Kelsey. Please email me at: Veronica_sian@hotmail.com So I can pass on my contact details

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Trusted Customer

7 years ago

购买日期：21/07/2017

Trusted Customer 就 My New Caledonia 说了什么:

Qantas & Myholidays make me reconsider future holiday providers

The experience was ruined due to Qantas. My package was meant to include my golf luhgage. We flew there with Air Calin & this was the case. On the way back the flight operated by Qantas charged me...

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Kelsey B

My New Caledonia

7 years ago

Dear Jason, I apologise that you had this experience and understand how much it must've dampened your time in New Caledonia. I have let the team manager know about this and they are looking into it with their team. If you would like to discuss this further with them directly, please let me know the best time and number to contact you and I will pass this on asap. Kind regards, Kelsey

Trusted Customer

7 years ago

Really it is up to them. I can be contacted at 0420 776577 on Wednesday or Friday but as it stands we will be using alternatives to myholidays. Thanks

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受信赖的顾客

7 years ago

购买日期：28/07/2017

Keep up the great service!

Staff did all possible to accommodator requests. Friendly, chwerfulmanner. Nothing was any trouble.

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Trusted Customer

7 years ago

购买日期：24/07/2017

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Trusted Customer 就 My New Caledonia 说了什么:

The service provided was excellent. The deal we were offered was delivered just as promised and all inclusions materialised. We would use them again for sure. The only small niggle was that the...

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Trusted Customer

7 years ago

购买日期：18/07/2017

Trusted Customer 就 My New Caledonia 说了什么:

I would use this service again

The trip was fantastic and nothing went wrong. The company was great to deal with.

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Trusted Customer

Launching Place

7 years ago

购买日期：28/07/2017

Trusted Customer 就 My New Caledonia 说了什么:

A Hassle Free Vacation

Very efficient,effective and prompt attention to detail. A thoroughly pleasant experience without any hassles. Thank you very much for a fantastic holiday.

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关于My New Caledonia

My New Caledonia reviews speak for themselves. We pride ourselves on providing not only fantastic deals, but great service to go with them. See the My New Caledonia testimonials for experiences from previous customers.

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61 7 5555 8888

Suite 127a, Level 1,, The Oasis Shopping Centre, Victoria Avenue, Broadbeach, Queensland, 4218, Australia

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