My Mortgage & Protection Experts 点评

Hi Emma, many many thanks for your kind words. We are delighted to assist and pleased that you have found the experience both reassuring and comforting.

Your feedback and review are really appreciated. Thank you.

Thank you, that is great feedback which is really appreciated. Many thanks also for your referral.

Martin, comments appreciated and thank you for trusting the MMPE team.

Sue, we really appreciate your review and kind words.

Hi Justin, many thanks for the feedback. We will call you to get further clarity as to what we could have done better to gain the extra star.

Hi Kate, thank you for your feedback and I will call to explain our fee and why it was charged. I also apologise if this had not been clear previously as the cost had been clearly documented on all documentation.In most cases, we do not charge existing clients any fee for remortgages or product transfers, where the loan terms remain the same. This is why no fee would have been charged on previous occasions. However, with a house move, there is a lot more work involved, especially post-mortgage application through to completion. We, therefore, charge a fee for our services on these occasions. Please be assured that at the end of your existing product when we review, there will be no fee charged. Once again thank you for your feedback it is taken onboard.

Many thanks for the feedback Benjamin. We are pleased to have assisted.