great service from your colleague Autumn. Seamless service even though she was based in NYC - called back at agreed UK time, really friendly and helpful.
We had a few booking issues - we had booked two nights and then got an email a day later saying that the hotel was actually only available for one night and not the room we wanted. We didn't get a...
Always very pleasant,well spoken and efficient.
Often have some personal knowledge of the city +/-the hotel. Helpful with booking special restaurants and theatre.
The '24 hour' telephone lines were ringing out on a Saturday when I was ready to confirm the hotel bookings. I had to wait until Monday. This led to a delay in me booking the flight by which te the...
They have been the most professional and dedicated travel team I have ever encountered. Courteous, honest and helpful from the word go, they have been nothing but top class.
