Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Mountain Tracks 点评 | https://www.feefo.com/reviews/mountain-tracks 的客户服务点评 | Feefo

TC

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Mountain Tracks 说了什么:

The guides were fantastic, encouraging the group and ensuring that we felt safe and supported throughout the entire trip. You need to reconsider your kit list, especially for summer travel when it is...

产品评价

购买日期：14/08/2018

0

受信赖的顾客

经 Feefo 确认

7 years ago

Experience was exceptional. Guides excellent. Group size to large.

Well organized, excellent guides Perfect weather However - we were 7 and 2 guides. When one member got sick a guide had to take him back. This resulted in one guide with 6 participants. Not a good...

购买日期：14/08/2018

0

TC

Trusted Customer

经 Feefo 确认

London

7 years ago

Trusted Customer 就 Mountain Tracks 说了什么:

A challenging hike that delivers stunning scenery everyday

It was a great trip and we were all looked after very well. Help given with equipment when needed. Well organised with experienced guides. I would definitely recommend this trip to anyone looking for...

产品评价

购买日期：14/08/2018

0

TC

Trusted Customer

经 Feefo 确认

Boston, MA

7 years ago

Trusted Customer 就 Mountain Tracks 说了什么:

A memorable first trip to the Alps!

Great service and response to my questions. My guide Massimo was very knowledgeable and professional. I will definitely be planning a return trip to the Alps next summer and have already contacted...

产品评价

购买日期：12/08/2018

0

TC

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Mountain Tracks 说了什么:

Very good but needs to be a bit more informative from the outset

i thought the service was very good but I felt that the trip wasn't well enough explained or that ones experience wasn't quizzed enough. I hadn't really done any climbing at all and although I loved...

产品评价

购买日期：29/07/2018

0

受信赖的顾客

经 Feefo 确认

7 years ago

Excellent mountain guide

Excellent mountain guide - very professional and friendly. Admin a little weak - timeliness of replies could have been better plus there was a mix up with one of the hut bookings

购买日期：31/07/2018

0

TC

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Mountain Tracks 说了什么:

Bravo!

Olly = fantastic guide/companion. Knows when to push and when to be flexible but *still* push. Bravo!

购买日期：29/07/2018

0

TC

Trusted Customer

经 Feefo 确认

7 years ago

Trusted Customer 就 Mountain Tracks 说了什么:

The service was excellent! Our guide, Ollie Allen, was proficient, safety conscious, friendly, informative and fun!

产品评价

购买日期：15/07/2018

0

TC

Trusted Customer

经 Feefo 确认

Gilroy, CA, USA

7 years ago

Trusted Customer 就 Mountain Tracks 说了什么:

epic adventure not to be missed

Olly knew where to push past my old comfort level, and I'm so glad he did because those became some of my favorite parts of the trek. I always had full confidence he was leading us safely along the...

产品评价

购买日期：15/07/2018

0

TC

Trusted Customer

经 Feefo 确认

UK

7 years ago

Trusted Customer 就 Mountain Tracks 说了什么:

Overall a great adventure.

Mountain Tracks always proved excellent qualified mountain guides. I had a great week which was rewarded by achieving the goal for the week. The highest mountain in Switzerland. There does need to...

购买日期：08/07/2018

0

Mountain Tracks 点评

Haute Route Trek该产^品的更^多点^评 (2)浏览产品网站Good value for money and an excellent experience.

Haute Route Trek该产^品的更^多点^评 (2)浏览产品网站I loved this trek! It really tested my abilities but the scenery was superb.

Monterosa Climber该产^品的更^多点^评 (1)浏览产品网站An excellent first trip to the Alps!

Matterhorn Climber该产^品的更^多点^评 (1)浏览产品网站As above, sorry I put all details up here

Gran Paradiso Summits Trek该产^品的更^多点^评 (2)浏览产品网站Great value! Epic adventure

Gran Paradiso Summits Trek该产^品的更^多点^评 (2)浏览产品网站Also, we were struck by the beauty each day, all along the way.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？