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Moss Bros Hire 点评 | https://www.feefo.com/reviews/moss-bros-hire 的客户服务点评 | Feefo

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Trusted Customer

7 years ago

购买日期：21/04/2018

Trusted Customer 就 Moss Bros Hire 说了什么:

The suits and store staff were great but the online and indoor systems are not integrated well. this led to an overcharge. I had to take printed bank statements and emails to resolve what should be a...

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产品评价

Trusted Customer

7 years ago

购买日期：21/04/2018

Trusted Customer 就 Moss Bros Hire 说了什么:

Depends on the staff...

The process was over complicated and made arduous by staff who didn't know the correct process. Those staff who did were able to provide great service though.

产品评价

Trusted Customer

7 years ago

购买日期：19/04/2018

Trusted Customer 就 Moss Bros Hire 说了什么:

Helpful staff

Help full staff and quick to do

受信赖的顾客

7 years ago

购买日期：14/04/2018

Unsuccessful order

Repeatedly failed to be able to book a measuring appointment on line. 2 messages (and a week in time) with customer services and no solution/completed order. Went elsewhere. The fact that Moss’...

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受信赖的顾客

7 years ago

购买日期：19/04/2018

Worst customer service ever!

I booked an appointment online for 5:50, turned up at 5:45 only to be rudely told there wasn’t time for my fitting because they closed at 6 and the staff wanted to go home. I questioned how I could...

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受信赖的顾客

7 years ago

购买日期：07/04/2018

Wrong from start to finish

I hired 7 suits, the full package. All the shirts were different, some tuxedo style shirts, some required cufflinks others didn't, another was designer. The waistcoats came wrong and I ended up...

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Trusted Customer

7 years ago

购买日期：07/04/2018

Trusted Customer 就 Moss Bros Hire 说了什么:

Incapable of delivering suits. Will never use again.

I ordered 2 suits for hire online for my 2 groomsmen. Although there were options to make it clear that I wouldn't be wearing either of the suits, they still insisted on sending me the invites for...

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受信赖的顾客

7 years ago

购买日期：14/04/2018

Very good. Minor difficulties. 1. The store could not locate the order for fitting using Groom's name. I had been told that would be sufficient. I had to phone to locate the ref no before we could...

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Trusted Customer

Oxford

7 years ago

购买日期：14/04/2018

Trusted Customer 就 Moss Bros Hire 说了什么:

Disaster from start to finish

Website crashed when placing order. Could not see my order through online account even after multiple emails to help desk asking to resolve it. Best man shirt size not entered on system after he was...

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受信赖的顾客

7 years ago

购买日期：14/04/2018

Trousers supplied too short

The trousers were about three inches too short despite the label showing the right size. Bit of a panic. It was lucky the local store had another pair in stock and still open (just) when I discovered...

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关于Moss Bros Hire

As the nation's number one men's suit specialist, Moss Bros Hire offers a wide range of formalwear for every special occasion. Whether required for a wedding, a black tie event or Royal Ascot, we have a solution to suit you.

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02074477383

8 St Johns Hill, Clapham Junction, London, Greater London, SW11 1SA, United Kingdom

为什么 Feefo 的评价是值得信赖的？

Moss Bros Hire 点评

Collar attached day shirt该产^品的更^多点^评 (102)浏览产品网站It was a white shirt and it fitted.

Violet Pocket Square该产^品的更^多点^评 (5)浏览产品网站not what I had but your system can't handle change

Violet Self Tie Cravat该产^品的更^多点^评 (4)浏览产品网站not what I had but your system can't handle change

Verona Grape embroidered swirl morning waistcoat该产^品的更^多点^评 (1)浏览产品网站not what I had but your system can't handle change

Moss 1851 Light Blue Lounge Jacket该产^品的更^多点^评 (2)浏览产品网站not what I had but your system can't handle change

Moss 1851 light Blue sharkskin waistcoat该产^品的更^多点^评 (2)浏览产品网站not what I had but your system can't handle change

MOSS 1851 BLUE S/SKIN PACKAGE该产^品的更^多点^评 (1)浏览产品网站not what I had but your system can't handle change

TED BAKER BLUE SUIT 3 PIECE.该产^品的更^多点^评 (15)浏览产品网站Looked great on all the ushers

Valencia Burgundy Pocket Square该产^品的更^多点^评 (8)浏览产品网站Nothing wrong with the accessories

Valencia Burgundy Self Tie Cravat该产^品的更^多点^评 (1)浏览产品网站No issues with the cravat, did what is should

Harvest Gold diamond patterned morning waistcoat该产^品的更^多点^评 (5)浏览产品网站Again nice waistcoat but threads were loose on some and as described in my customer service notes they sent incorrect sizes for some

Moss 1851 Lounge Suit该产^品的更^多点^评 (19)浏览产品网站Didn't even have this suit. Mine was a French connection silver suit. Can't even get this right

Moss 1851 Grey Trousers该产^品的更^多点^评 (15)浏览产品网站Same as suit. Didn't have this suit

Moss 1851该产^品的更^多点^评 (5)浏览产品网站As mentioned, different shirts arrived for different people

MOSS 1851 GREY SUIT PACK.该产^品的更^多点^评 (7)浏览产品网站Didn't have this suit. Had silver

Classic该产^品的更^多点^评 (112)浏览产品网站Very smart. Waistcoat was not a perfect fit.

Collar attached day shirt该产^品的更^多点^评 (102)浏览产品网站Fitted fine. Needed an iron but that to be expected I suppose.

Classic grey and black traditional stripe Flat fronted morning trousers该产^品的更^多点^评 (43)浏览产品网站Good fit - very comfortable and smart

Forli Ivory floral morning waistcoat该产^品的更^多点^评 (14)浏览产品网站Did not fit well. OK because it was mostly obscured by the jacket

CLASSIC TAILS PACKAGE该产^品的更^多点^评 (25)浏览产品网站Nice fit and very smart and comfortable

Lingfield该产^品的更^多点^评 (72)浏览产品网站No issues with suits themselves. See customer experience section for comments on mishandling one of the shirt sizes.

Collar attached day shirt该产^品的更^多点^评 (102)浏览产品网站Shirt was fine. Though when trying on to be measured I was told this was the same shirt I'd be getting. That shirt needed cufflinks so some were bought specially. Actual shirt had buttons.

Silver Brocade Morning waistcoat该产^品的更^多点^评 (9)浏览产品网站Fine. No real concerns with this.

Lingfield grey flat fronted morning trousers该产^品的更^多点^评 (45)浏览产品网站Fine. No issues with this item.

Moss 1851 Lemon Paisley该产^品的更^多点^评 (1)浏览产品网站Fine. No problems with this item

Lemon Twill Self Tie Cravat该产^品的更^多点^评 (2)浏览产品网站Fine. No problems with this item.

LINGFIELD PACKAGE该产^品的更^多点^评 (37)浏览产品网站Overall Was a nice suit. Moss Bros customer service ruined the experience

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？