Our trip went exactly as planned. When part of our itinerary initially looked like it wouldn't work, MBT responded very quickly and made us an alternate reservation that preserved the integrity of...
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Sara
Mont Blanc Treks
8 years ago
Many thanks Stephen for your feedback, glad we were able to help make your experience such a good one.
产品评价
Sara
Mont Blanc Treks
8 years ago
We are sorry that you though the trek was a little expensive but we hope that the level of service we offer is reflected in the price & glad that you think it was well worth it.
My husband, daughter and I made this trek last summer (2017). My daughter chose this as her high school graduation trip. It was beyond phenomenal. My husband had done this trek 25 years ago and has...
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Sara
Mont Blanc Treks
8 years ago
Many many thanks Kim for your kind words, your experience is exactly what we strive to provide. Lovely to finally meet you & your family at the trek briefing.
Kindest regards,
Sara
购买日期：11/12/2017
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Steven Lynch
经 Feefo 确认
8 years ago
Steven Lynch 就 Mont Blanc Treks 说了什么:
For guided trips they need to screen their clients more thoroughly for health issues. We had two members of our group that were unfit for the trip and should have been on a flatter trek or a shorter...
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Sara
Mont Blanc Treks
8 years ago
Regarding screening clients, we send out detailed trek information at the time of enquiry which includes a detailed itinerary with route description, daily distances, height gain & descent. Each trek also carries a trek grade from 1-4, the suitability & grading for the Tour du Mont Blanc Full circuit is: Grade 3- Good level of stamina & fitness required for 10 days of trekking over difficult alpine terrain. In addition to the above we send all clients our 'Fitness & preparation' document which gives detailed information on the level of fitness required & also outlines suggestions for preparation on the run up to the trek. It is expected that clients evaluate their level of fitness prior to booking & put in place the necessary training so they can undertake the challenge successfully & it is very rare that this doesn’t happen.
Hi Steven, many thanks for taking the time to send in your feedback it is much appreciated & helps us to look at any problems we might have had during the season & put measures in places to improve our provision for future clients.
We will review the information we send out to clients as outlined below.
Kind regards as always,
Sara
产品评价
Sara
Mont Blanc Treks
8 years ago
Trekking in a guided group is a unique experience & as a guide I have enjoyed great camaraderie with my clients over the years, working together as a group with folks of all abilities from all over the world. Self-guided trekking is not reserved for the fittest of mountain travellers but is certainly better for people who want to be more independent.
The trek was one to remember, with beautiful vistas and good food and overnight accommodations. Itinerary was ideal and Garry was the perfect guide.
Highly recommend Mont Blanc Treks and I plan to...
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Sara
Mont Blanc Treks
8 years ago
Many thanks Thomas for your feedback, its great to know you had a fabulous time & yes Gary is a great guide & will be leading 3 treks for us in 2018.
The service is really good. Even in my case where they had a really short timing to plan everything, they were really efficient and prompt to book accommodation, and make the trip possible. The added...
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Sara
Mont Blanc Treks
8 years ago
Thank you, our aim is always to provide a high level of service where folk book in advance or last minute. The solo trekker supplement is an unfortunate addition however the trek prices are based on 2 people sharing so additional administration & accommodation costs are incurred for those who are trekking solo.
The arrangements were perfect, the guide couldn't have been better, the weather was spectacular. My two grown children and I had the experience of a lifetime. Something we will all remember and...
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Sara
Mont Blanc Treks
8 years ago
Many thanks Carl for your feedback, I am so glad we played a part in making your trek an experience of a lifetime.
Very accommodating to travellers individual requirements and quick with replies to questions. This company was highly recommended to me by a couple who have used them twice and each time have been...
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Sara
Mont Blanc Treks
8 years ago
Great that we could be of good serve to you as we were with your friends in previous years.
They responded quickly to all of questions and concerns. In addition, they addressed all concerns in detail, and were polite and patient with my many email messages.
Sara
Mont Blanc Treks
8 years ago
You are very welcome, any additional questions about your forthcoming trek then just let me know.
Mont Blanc Treks Ltd is run by a small dedicated team of like-minded people whose local knowledge and passion for the mountains inspires us to offer a more personalised service for all our guided and self guided treks.
We are committed to providing an excellent level of service throughout all our walking and trekking holidays in the Alps.
Mont Blanc Treks Ltd is run by a small dedicated team of like-minded people whose local knowledge and passion for the mountains inspires us to offer a more personalised service for all our guided and self guided treks.
We are committed to providing an excellent level of service throughout all our walking and trekking holidays in the Alps.
