The Identification verification was stressful. It took too many attempts to get it verified. Had to use my passport despite the option of using other ID cards.
Eleni
Mintra
3 years ago
We are sorry to hear that you faced some issues during your ID Verification process. The process is run through an external ID verification process by an external provider. The requirements are quite strict, such as face positioning, appropriate lighting, and a clearly readable document. Our support team recommends using a mobile device for this part. Unfortunately, Mintra Support has no control over the approval or rejection process, this all sits with the external provider. Please do not hesitate to contact support@mintra.com at any point if you face any other issues.
购买日期:17/03/2023
0
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受信赖的顾客
经 Feefo 确认
3 years ago
Completed in one hour and 45 mins.
Eleni
Mintra
3 years ago
Thank you for the 5-star review! We really appreciate it
Thank you, Constantin, for leaving such a great review!
产品评价
Eleni
Mintra
3 years ago
We love to see this comment, we are delighted you enjoyed your learning with Mintra!
购买日期:28/01/2023
2
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受信赖的顾客
经 Feefo 确认
3 years ago
The course was laid out in a good way. You could do the short refresher and the attempt the questions any wrong answers then you had to repeat that section of the course.
The payment before starting...
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Eleni
Mintra
3 years ago
Thank you for your review and for taking the time to leave your thoughts. The MIST Online course has an optional pre-assessment at the start of the course that tests existing knowledge and structures the course with only the required learning content. Incorrect answers will regenerate the related content again and an alternative question until all questions are correct and the 100% pass mark is reached. We are sorry to hear that you had issues with your payment and glad to hear that our support staff were able to help you.
产品评价
Eleni
Mintra
3 years ago
Thank you for the feedback and the review! We are sorry to hear that you had issues with your payment and glad to hear that our support staff were able to help you.