All fine once folk go back to me, tried a few times to get through and eventually left a message with a good person who followed the call up and got the correct adviser who had been emailing me back,...
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受信赖的顾客
经 Feefo 确认
8 months ago
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受信赖的顾客
经 Feefo 确认
8 months ago
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MN
Mrs P Northam
经 Feefo 确认
8 months ago
Mrs P Northam 就 MINI Insured Warranty 说了什么:
Attention to renewal communication required
The service I got from Harry at the telephone was excellent - the 3 rating refers to the fact that as a long term customer I did not get the usual letter inviting me to renew my policy. When I went...
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Nicole
MINI Insured Warranty
8 months ago
Good afternoon, Mr Mrs Northam, thank you for your review, we appreciate all feedback. I do apologise that you’ve not received the high level of service we aim to provide. I can confirm I have today resent your postal documents, please allow 10 working days for these to reach you. If you have any further queries please don't hesitate to contact us on 0345 641 9790 or at bmwwarrantysales@allianz-assistance.co.uk. Kind Regards, Nicole, Senior Coordinator.
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MS
Ms J Swain
经 Feefo 确认
8 months ago
Ms J Swain 就 MINI Insured Warranty 说了什么:
Good service warranty at a fair price
Very easy on telephone
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受信赖的顾客
经 Feefo 确认
8 months ago
Good start but still awaiting follow-up
Very easy. The company is obviously set up to get the money.
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MH
Mr D Howell
经 Feefo 确认
8 months ago
Mr D Howell 就 MINI Insured Warranty 说了什么:
Very helpful.
Because I didn’t receive a reminder to renew I phoned and spoke to a lady who was very helpful.
