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Minerva Hearing 点评 | https://www.feefo.com/reviews/minerva-hearing 的客户服务点评 | Feefo

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Fiona Evans

5 years ago

购买日期：05/08/2019

Fiona Evans 就 Minerva Hearing 说了什么:

Excellent service

Daughter required moulded ear plugs for competitive swimming. Excellent service (within 2 days we had had them made - brilliant!). Many thanks. Would definitely recommend.

产品评价

Richard Dampier

5 years ago

购买日期：28/08/2019

Richard Dampier 就 Minerva Hearing 说了什么:

Mi Bike ear plugs failed due to water ingress

Initial service was very good but when my Mi Bike ear pieces failed due to water ingress after 12 months I did not expect to have to pay what I paid for a replacement set.

Pernille

Minerva Hearing

5 years ago

Dear Richard, I am sorry that your experience with us didn't quite match your expectations. Thank you for bringing this to our attention. We'll strive to do better. Unfortunately, ear wax is very individual and that is why we always recommend to our customers to look after their products. Testing in our lab confirmed both ear pieces have failed due to moisture ingresses which is a result from the product not being left to dry out properly. As this is not covered by our warranty policy we have offered a brand new pair with a very special price and I hope that you will be satisfied with it. If you still feel disappointed with our product please contact us on 0800 4714718 and we will try to resolve this for you.

产品评价

Pernille

Minerva Hearing

5 years ago

Dear Richard, once again I am sorry that you felt disappointed with our products. All our products are designed for different environment and use, including the IEM's for Biking. As I have mention moisture ingress is not covered by our warranty policy due to it being very individual. To avoid this we always recommend to our customers to look after their products. I hope that the new set that you have purchased from us foe a very special price will last for a long time. If you still feel disappointed with our product please contact us on 0800 4714718 and we will try to resolve this for you.

受信赖的顾客

6 years ago

购买日期：22/03/2019

Pleasant customer journey.

Good service provided - time was taken for me to have a personal appointment where I could choose the right product and discuss any concerns I had.

产品评价

Minerva Hearing

6 years ago

购买日期：07/03/2019

Minerva Hearing 就 Minerva Hearing 说了什么:

The original ear impressions had to be done three times before a usable set was made. The completed plugs were sent to the wrong address. Having said that, Minerva tried hard to put things right...

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产品评价

Minerva Hearing

6 years ago

购买日期：25/03/2019

Minerva Hearing 就 Minerva Hearing 说了什么:

Good service, good product. Can't ask for more

Good personal service, including after-sales, and they always turn orders around quickly. Mi-Performer Pros sound just about perfect.

Minerva Hearing

Penarth

6 years ago

购买日期：20/11/2018

Minerva Hearing 就 Minerva Hearing 说了什么:

Comfortable and effective to wear.

They are very helpful and, relatively local the where I live, which makes using them all the easier that some alternative providers. The earplugs are very comfortable even with a tight fitting...

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Minerva Hearing

6 years ago

购买日期：24/10/2018

Minerva Hearing 就 Minerva Hearing 说了什么:

Easy to talk to. explained what I wanted and they help me achieve that

产品评价

Minerva Hearing

6 years ago

购买日期：29/10/2018

Minerva Hearing 就 Minerva Hearing 说了什么:

Excellent

Very professional Ear plugs were made in 4 days

产品评价

Minerva Hearing

Worcestershire

6 years ago

购买日期：14/09/2018

Minerva Hearing 就 Minerva Hearing 说了什么:

Good product and price. Service issues.

The order process via the website was straightforward and the price, with the discount on offer, was competitive. Finding a mutually convenient date to have my ear mouldings made at the most...

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产品评价

Minerva Hearing

6 years ago

购买日期：26/09/2018

Minerva Hearing 就 Minerva Hearing 说了什么:

Great, thanks

Always helpful customer service, very knowledgeable about different mould types.

产品评价

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关于Minerva Hearing

Minerva Hearing is the longest established custom hearing product specialist in Europe with more than 8 million custom ear pieces produced. To provide the ultimate service we put you first by offering the highest levels of customer quality and service. This together with our quality products at competitive prices helps you buy with confidence . Come to Minerva Hearing to Preserve your valuable hearing, Enhance your Audio Experience and Protect against harmful noise levels. Your hearing is a vital sense which you need to look after for your Work and Leisure lifestyle choices.

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02920 837330

Eastgate Business Park, Wentloog Avenue, Cardif, Monmouthshire, CF3 2EY, United Kingdom

为什么 Feefo 的评价是值得信赖的？

Minerva Hearing 点评

Non-filtered Splash Protection该产^品的更^多点^评 (2)浏览产品网站Excellent very robust moulded ear plugs keeps out the water!

Custom Made In-Ear-Monitor for Biking, made in silicone该产^品的更^多点^评 (5)浏览产品网站I did not expect ear pieces that are sold for use on a motorbike to fail so easily due to water ingress, you do get wet on a motorbike!!

Filtered Noise Protection该产^品的更^多点^评 (7)浏览产品网站Great product, does what is says on the tin. The ear looks and feels great. My only criticism would be optional the elastic cord which only comes in white and has a tendency to discolour.

Non-filtered Noise Protection该产^品的更^多点^评 (4)浏览产品网站Excellent products, Takes a while to work out how to put them in comfortably and correctly.

Non-filtered Splash Protection该产^品的更^多点^评 (1)浏览产品网站Very effective at keeping water out if worn correctly. Highly recommended. Difficult at first to put in comfortably and correctly until you have worked out how.

Custom Made Multi-Driver In-Ear-Monitor, made in Silicone该产^品的更^多点^评 (1)浏览产品网站A1×+++++++++++++++++×++×++××××

Filtered Noise Protection该产^品的更^多点^评 (1)浏览产品网站Very good quality product

Non-filtered Noise Protection该产^品的更^多点^评 (4)浏览产品网站For someone else. No complaints I think she likes them

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？