Mesh Direct is one of the leading online suppliers of wire mesh products in the UK.
服务
4.9
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162
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过去一年内的 条评价
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受信赖的顾客
经 Feefo 确认
5 years ago
Great Service!
Great product, speedy delivery. Very happy overall!
Dan
Mesh Direct
5 years ago
Thank you for taking the time to leave such an amazing review, we really appreciate the great feedback on our service. Kind regards, Mesh Direct.
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受信赖的顾客
经 Feefo 确认
5 years ago
Quick delivery good product
Dan
Mesh Direct
5 years ago
It’s great to hear that you are happy with our speed of service as well as the quality of our products, thank you for the wonderful 5-star review. Kind regards, Mesh Direct.
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DD
Donald Dickeson
经 Feefo 确认
5 years ago
Donald Dickeson 就 Mesh Direct 说了什么:
Helpful
had a very helpful webb chat sent me a link and it came in about 2 days top service
Dan
Mesh Direct
5 years ago
Thank you for the fantastic review and feedback, we are glad to hear that you had a good experience using our online chat service and that you are happy with how quickly your order was delivered. Kind regards, Mesh Direct.
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IA
Ian
经 Feefo 确认
Surrey
5 years ago
Ian 就 Mesh Direct 说了什么:
Excellent advice and prompt delivery. Great to deal with a company when you recieve a better service than expected nowadays.
Dan
Mesh Direct
5 years ago
We are so pleased to hear that you received helpful advice from our customer service team and that you are happy with our speed of delivery, thank you for taking the time to leave such a fantastic review. Kind regards, Mesh Direct.
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PH
Peter Hayes
经 Feefo 确认
5 years ago
Peter Hayes 就 Mesh Direct 说了什么:
Very responsive to a change of order, good delivery service
Dan
Mesh Direct
5 years ago
Thank you for the excellent review and feedback, we are pleased to hear that you found it easy to change your order and that you are happy with our service. Kind regards, Mesh Direct.
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PL
Peter Lewis
经 Feefo 确认
5 years ago
Peter Lewis 就 Mesh Direct 说了什么:
Easy to deal with. Prompt delivery. What's not to like?
Dan
Mesh Direct
5 years ago
It’s great to hear that you are happy with our service, thank you so much for taking the time to leave such a brilliant review - we really appreciate it. Kind regards, Mesh Direct.
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RC
Robert cansick
经 Feefo 确认
5 years ago
Robert cansick 就 Mesh Direct 说了什么:
prompt delivery
Thanks
Dan
Mesh Direct
5 years ago
Thank you for the amazing review and feedback, we are glad to hear that you are happy with our speed of service. Kind regards, Mesh Direct.
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受信赖的顾客
经 Feefo 确认
5 years ago
Express delivery it certainly was not
My order was to be sent express delivery after a mix up by you at your depot. Should have got order on Wednesday. I got it on Monday. Very disappointed
Dan
Mesh Direct
5 years ago
Thank-you for the feedback, and I'm so sorry that we didn't get it right on this occasion. I understand that whilst we dispatched your order on an overnight delivery which arrived with you the following day, there was a picking error in our warehouse which meant that you didn't receive the correct fittings. I can only apologise for the error, and I have spoken with our warehouse team about this.
On the rare occasions when a picking error occurs, we always do our very best to resolve the problem as a matter of urgency. Therefore, on the same day we were made aware of the issue we dispatched the replacement order on an overnight delivery service with DPD. Unfortunately, I understand that the courier attempted to deliver the replacement parcel the following day just after 5pm when your premises was closed, and as this was a Friday it meant that re-delivery was delayed until you were open again on the Monday. Again, I’m very sorry for the inconvenience caused.
I can see that you have ordered from us a number of times, and so hopefully you will appreciate that the delay on this occasion was the exception to the rule, and should you order with us again we will do everything we can to ensure that your order arrives as expected. Kind regards, Mesh Direct.
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SP
SARAH PENGELLY
经 Feefo 确认
5 years ago
SARAH PENGELLY 就 Mesh Direct 说了什么:
Very efficient, unfortunately we had to return the product because we changed our minds on the fencing we wanted, they sorted a collection the next day without any problems, and charged a small...
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Dan
Mesh Direct
5 years ago
Thank you for the wonderful 5-star review and feedback. We're so pleased that you were happy with our customer service, and that you found the returns process to be straight-forward. Kind regards, Mesh Direct.
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受信赖的顾客
经 Feefo 确认
5 years ago
Easy to navigate site.
Dan
Mesh Direct
5 years ago
We are pleased to hear that you found our website easy to navigate, thank you for the fantastic 5-star review and feedback. Kind regards, Mesh Direct.