Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Mellcrest Limited 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

JC

Jean Corbett

经 Feefo 确认

GBR

28 days ago

Jean Corbett 就 Mellcrest Limited 说了什么:

Bad service

Not impressed as I still have not received it!

Sophie

Mellcrest Limited

25 days ago

Hi, We apologise for the frustration — waiting longer than expected is never acceptable. This definitely is not the level of service we aim to provide. We are actively investigating the status of your delivery to make sure you receive your order as quickly as possible and we will contact you shortly with further information.

产品评价

购买日期：08/05/2026

0

受信赖的顾客

经 Feefo 确认

1 month ago

Great service. Delivery took a little longer than expected but I was kept fully informed.

Sophie

Mellcrest Limited

26 days ago

Thank you for the 5‑star review. We're really glad to hear you felt well‑informed throughout the process, even with the delivery taking a little longer than expected. Clear communication is something we take seriously, so your feedback means a lot.

购买日期：18/05/2026

0

受信赖的顾客

经 Feefo 确认

1 month ago

very swift

产品评价

购买日期：12/05/2026

0

LT

Lisa Thompson

经 Feefo 确认

GBR

1 month ago

Lisa Thompson 就 Mellcrest Limited 说了什么:

Always polite .sort issues out promptly. Very local to us be good if smaller delivery prices as so local .

Sophie

Mellcrest Limited

1 month ago

Thank you so much for the wonderful 5‑star review. We’re really glad to hear you find us polite and that we sort things out promptly — being reliable is exactly what we aim for. We appreciate your feedback about smaller delivery prices for nearby customers; it’s a helpful point and something we’ll keep in mind as we continue improving our service. Thanks again for supporting a local business.

产品评价

Sophie

Mellcrest Limited

1 month ago

Thank you for taking the time to share your feedback. We’re sorry to hear the hand towels felt rough and didn’t dry your hands as expected. This isn’t the experience we want for our customers. We’ll review this with our supplier to ensure the quality meets the standard it should. If you’d like, we are happy to arrange a replacement or discuss alternatives that may suit you better.

购买日期：11/05/2026

0

TH

The Pillar Hotel

经 Feefo 确认

1 month ago

The Pillar Hotel 就 Mellcrest Limited 说了什么:

The customer service is very prompt and quick in solving any enquiries that i had. i highly recommend this supplier.

Lisa

Mellcrest Limited

1 month ago

Thank you for taking the time to share your positive feedback, we truly appreciate this. We’re delighted to hear that you found our customer service prompt and efficient in resolving your enquiries. Your recommendation means a great deal to us, and we’re so grateful for your support.

产品评价

购买日期：27/04/2026

0

DE

Denise

经 Feefo 确认

1 month ago

Denise 就 Mellcrest Limited 说了什么:

Comfortable!!

Received very quickly

Sophie

Mellcrest Limited

1 month ago

Thank you so much for the 5‑star review. We are glad to hear your order arrived quickly. Your support means a lot.

产品评价

购买日期：22/04/2026

0

EB

Edward Bassam

经 Feefo 确认

2 months ago

Edward Bassam 就 Mellcrest Limited 说了什么:

Top products 👍👍😄😄

Great service excellent quality hotel products and 100% for delivery 😄😄👍👍

Sophie

Mellcrest Limited

1 month ago

Thank you so much for the amazing review! We’re thrilled to hear you’re happy with our products, service, and delivery. Your support means a lot to us, and we’re delighted our high-quality items hit the mark. We look forward to serving you again soon.

产品评价

购买日期：20/04/2026

0

受信赖的顾客

经 Feefo 确认

3 months ago

Excellent Service

Overall excellent service, from website to delivery. Would certainly recommend Mellcrest

Sophie

Mellcrest Limited

3 months ago

Thank you so much for your fantastic 5‑star review. We’re delighted to hear you had an excellent experience from our website through to delivery. Your recommendation means a great deal to us, and we truly appreciate you choosing Mellcrest.

产品评价

购买日期：15/03/2026

0

受信赖的顾客

经 Feefo 确认

3 months ago

Excellent product and Supplier

Excellent as always.

Sophie

Mellcrest Limited

3 months ago

Thank you so much for your 5‑star review! We’re delighted to hear everything was excellent once again. Your continued trust and support truly mean a lot to us. We look forward to serving you next time!

产品评价

购买日期：05/03/2026

0

MC

Mrs Teresa Clifford

经 Feefo 确认

GBR

3 months ago

Mrs Teresa Clifford 就 Mellcrest Limited 说了什么:

Great Pillows

Great service. Quick and easy to order. No problems with delivery.

Sophie

Mellcrest Limited

3 months ago

Thank you so much for the wonderful review! We’re delighted to hear you’re happy with your pillows and that the ordering and delivery were smooth and easy. Your support means a lot to us, and we hope you enjoy your new pillows!

产品评价

购买日期：29/11/2025

0

Mellcrest Limited 点评

Pillow Storage Bag With Green Zip该产^品的更^多点^评 (1)浏览产品网站I have not yet received this item which was ordered 22 days ago!

2 Ply Bamboo Facial Tissues (cube box)该产^品的更^多点^评 (2)浏览产品网站tissues. Feel soft.

Deluxe AirLaid White Cutlery Pocket Napkin 40 X 40 CM该产^品的更^多点^评 (1)浏览产品网站Good, thick, quality napkins, delivered swiftly.

UHT Semi Skimmed Milk Glass Bottle该产^品的更^多点^评 (1)浏览产品网站Nice look fit well on tea tray look wise good size

Z Fold 2 Ply Hand Towels该产^品的更^多点^评 (2)浏览产品网站Poor quality rough feel hands slide over don’t really dry the hand

Cellular Cot Blanket 80 X 102 CM该产^品的更^多点^评 (1)浏览产品网站

Evans Everfresh Apple Toilet Cleaner 5L Box of 2该产^品的更^多点^评 (1)浏览产品网站

Evans Everfresh Potpourri Toilet Cleaner 5L Box of 2该产^品的更^多点^评 (1)浏览产品网站

Cot Sheets & Duvet Covers该产^品的更^多点^评 (1)浏览产品网站

Twinings Strawberry & Raspberry该产^品的更^多点^评 (1)浏览产品网站

2 Ply Bamboo Facial Tissues (cube box)该产^品的更^多点^评 (2)浏览产品网站

3 Ply Bamboo Toilet Roll (Quilted Wrapped)该产^品的更^多点^评 (1)浏览产品网站

Plush Velour Closed Toe with Recyclable Sole Box of 100该产^品的更^多点^评 (1)浏览产品网站

Cotton Collection Medium Support Super Spring Pillow该产^品的更^多点^评 (2)浏览产品网站Recommend by a friend and she was right, perfect nights sleep , so comfy

Pure Boxed Sanitary Bag该产^品的更^多点^评 (1)浏览产品网站

Cushion Inner 45 x 45cm该产^品的更^多点^评 (1)浏览产品网站

Crushed Velvet Cushion Covers Mink该产^品的更^多点^评 (1)浏览产品网站

Evans Everfresh Apple Toilet Cleaner该产^品的更^多点^评 (1)浏览产品网站

Black Double Layer Deluxe Steel Bin该产^品的更^多点^评 (2)浏览产品网站

Brown Deluxe Steel Bin 10 L该产^品的更^多点^评 (1)浏览产品网站

Cafe Etc Cream Sticks该产^品的更^多点^评 (1)浏览产品网站The overall experience with Mellcrest was excellent, from great website to delivery. Cafe Etc Cream Sticks are good value and a great milk substitute 👍

Jelly Belly Fruit Flavoured Jelly Beans Pack of 50该产^品的更^多点^评 (1)浏览产品网站Great tasting

Goldcrest 15 GRAM Soap该产^品的更^多点^评 (3)浏览产品网站Repeat purchase. Excellent value and prompt delivery.

Supreme Microfibre Pillow (Medium Support)该产^品的更^多点^评 (1)浏览产品网站Ordered these pillows after having the best nights sleep in a long time staying at a London Hotel.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？