M&Co 点评

We’re very sorry to hear about your experience and completely understand your frustration. We apologise that the collection did not take place as arranged, especially after you were advised that the parcel would be collected the following day. We appreciate you bringing this to our attention and would like the opportunity to put this right for you. Please contact our customer service team with your order details so we can look into the delayed collection and arrange a suitable resolution. We’re sorry to hear this experience has made you consider not using us again, and we hope we can restore your confidence in our service.