M&Co 点评

Thank you for the shout-out regarding our delivery service, but we are incredibly sorry to hear that your return collection has been delayed. It is completely unacceptable that your parcel has been sitting on your doorstep for a week despite your reminders. Because we use third-party couriers for collections, it looks like there has been a major breakdown in communication on their end. We want to get this sorted for you immediately. Please reach out to us directly via [Live Chat / Email] with your order number. We will personally escalate this with the courier manager to get that box picked up, and we'll look into fast-tracking your refund so you don't have to keep waiting.