Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

McLarenStore.com 点评 | https://www.feefo.com/reviews/mclarenstore-com 的客户服务点评 | Feefo

TC

Trusted Customer

6 years ago

购买日期：11/04/2019

Trusted Customer 就 McLarenStore.com 说了什么:

Late as always on new season gear.

I ordered. New team shirt the day they came out. They were due to be released around the middle of march, however they didn't ship till mid April. I am less annoyed by the delays, I am more annoyed...

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产品评价

0

TC

Trusted Customer

6 years ago

购买日期：11/04/2019

Trusted Customer 就 McLarenStore.com 说了什么:

Poor delivery

I pre ordered my shirts in February and only received them on the 12th April.

产品评价

0

TC

Trusted Customer

6 years ago

购买日期：11/04/2019

Trusted Customer 就 McLarenStore.com 说了什么:

Great product! Shame about the wait!

产品评价

0

TC

Trusted Customer

6 years ago

购买日期：11/04/2019

Trusted Customer 就 McLarenStore.com 说了什么:

I ordered the new team t-shirt and had to wait 4/5 weeks for it to arrive.

Contact Centre English

McLarenStore.com

6 years ago

Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you feel the service you have received is not up to our usual high standards. A member of our Customer Services Team will be in contact with you shortly for more information and to resolve this for you. Thank you Sharon.

0

受信赖的顾客

6 years ago

购买日期：04/04/2019

Got there in the end

I ordered 2 items a t-shirt and a cap the t-shirt too a couple of weeks to arrive and the cap is still Missing in action I call customer service said they would contact the courier and email me back...

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Contact Centre English

McLarenStore.com

6 years ago

Hello. Thank you for your feedback, we can see from the notes on your order that a member of our team is now resolving your query for you. If you have any further queries please do contact us via the customer service information on the website.

受信赖的顾客

6 years ago

Spoke to a really nice chap today who really understood the issue and was able to help new cap sent out and arrived next day. I hope it was teathing issues with the new site.

产品评价

0

受信赖的顾客

6 years ago

购买日期：12/04/2019

Very disappointed with service

Very disappointed as pre ordered on 5th of March and paid for goods then told that distribution had changed and there was a hold up on deliveries. If I had waited to order I could have had free...

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产品评价

0

TC

Trusted Customer

6 years ago

购买日期：12/04/2019

Trusted Customer 就 McLarenStore.com 说了什么:

Great products, terrible service.

It a shame I can’t leave no stars. The service was terrible, constant delays and a lack of updates from customer service. I ordered similar from the F1 Store instead and it arrived in no time at...

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Contact Centre English

McLarenStore.com

6 years ago

Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you feel the service you have received is not up to our usual high standards. A member of our Customer Services Team will be in contact with you shortly for more information and to resolve this for you. Thank you Sharon.

产品评价

0

TC

Trusted Customer

6 years ago

购买日期：12/04/2019

Trusted Customer 就 McLarenStore.com 说了什么:

Not Good

Waited over a month for my order and had to chase it many times, no updates or correspondence, didn’t receive one item because out of stock! It was in stock when I placed more order. Never again ...

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Contact Centre English

McLarenStore.com

6 years ago

Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you feel the service you have received is not up to our usual high standards. A member of our Customer Services Team will be in contact with you shortly for more information and to resolve this for you. Thank you Sharon.

产品评价

0

TC

Trusted Customer

6 years ago

购买日期：12/04/2019

Trusted Customer 就 McLarenStore.com 说了什么:

Long waits for pre order, delivered a month after predicted date

Get their act together, a month delay on a pre order and the customer service agents didn’t know what was going on, kept getting told different stories with very little real information. One said...

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Contact Centre English

McLarenStore.com

6 years ago

Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you feel the service you have received is not up to our usual high standards. A member of our Customer Services Team will be in contact with you shortly for more information and to resolve this for you. Thank you Sharon.

产品评价

0

受信赖的顾客

6 years ago

购买日期：09/04/2019

Excellent service

产品评价

0

McLarenStore.com 点评

McLaren 2019 Team Set Up T-Shirt - Papaya该产^品的更^多点^评 (8)浏览产品网站Nicely made. Good colours.

McLaren 2019 Team Polo Shirt该产^品的更^多点^评 (2)浏览产品网站Good quality shirts and a good fit

McLaren 2019 Team T-Shirt该产^品的更^多点^评 (6)浏览产品网站While the shirt is good quality the size is not too generous I had to buy 3xl instead of 2xl and even this is a bit tight

McLaren 2019 Team Set Up T-Shirt - Black该产^品的更^多点^评 (7)浏览产品网站As stated before these shirts are not good sizes I had to buy a 3xl instead of 2xl and this is a bit tight

McLaren 2019 Team Cap该产^品的更^多点^评 (3)浏览产品网站Nice looking cap and colour is good

McLaren 2019 Team Set Up T-Shirt - Black该产^品的更^多点^评 (7)浏览产品网站I look great in this! 😁😁😁😁

McLaren 2019 Team T-Shirt - Kids该产^品的更^多点^评 (1)浏览产品网站The T-Shirt is well made and fits nicely

McLaren 2019 Team Set Up T-Shirt - Black该产^品的更^多点^评 (7)浏览产品网站Disappointed with service

McLaren 2019 Team Cap该产^品的更^多点^评 (3)浏览产品网站Disappointed with service

McLaren 2019 Team Set Up T-Shirt - Papaya该产^品的更^多点^评 (8)浏览产品网站Well made and looks great, can’t fault the quality of the products.

McLaren 2019 Team Lando Norris Cap - Kids该产^品的更^多点^评 (1)浏览产品网站Quality of the products is fantastic

McLaren Honda Team Poncho Black该产^品的更^多点^评 (85)浏览产品网站Not opened yet so not sure

McLaren 2018 Logo Mug该产^品的更^多点^评 (10)浏览产品网站Love the mug, would be been better if it was dishwasher safe. Not as big as the pic shows but it’s perfect for me.

McLaren 2019 Team Cap该产^品的更^多点^评 (3)浏览产品网站Excellent fast service. Excellent fit

McLaren 2019 Team Beanie该产^品的更^多点^评 (9)浏览产品网站Beautiful fit and finish excellent

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？