Kevin 就 Mazda Insurance & Accident Aftercare 说了什么:
Second to none
Outstanding service, Professional and personable.
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受信赖的顾客
经 Feefo 确认
10 months ago
Great Communications
The immediate care after the accident was very good including the supply of a hired car and the transfer of the damaged car to the bodyshop. Unfortunately the repairs to the car took a long time but...
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受信赖的顾客
经 Feefo 确认
11 months ago
Excellent service
Apart from an issue regarding the size of the hire car provided, everything else was dealt with efficiently and promptly. Communications with staff was also very good.
The choice of repairer also...
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受信赖的顾客
经 Feefo 确认
11 months ago
Don't call Mazda Insurance first.
The communication wasn't great until I made repeated complaints about the lack of information being relayed to me. I waited weeks to hear if my car was going to be fixed or written off, then heard...
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受信赖的顾客
经 Feefo 确认
11 months ago
Excellent, a good quality repair.
Negatives were the 5 weeks taken to do it and poor communication about what was happening with the repair.
Amazing from start to finish.
From the moment I made the call to start a claim, everything went like clockwork. The staff on the phone were on the ball from the get go! Mazda cars are fantastic...
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受信赖的顾客
经 Feefo 确认
11 months ago
Very helpfull they kept me informed the body shop was Mazda approved and did a great job
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受信赖的顾客
经 Feefo 确认
1 year ago
First class and considerate service by everyone making my ordeal as smooth as possible. Thank you.
Very quick, calls were answered quickly by helpful staff.
Whole process was smooth and without problems
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受信赖的顾客
经 Feefo 确认
1 year ago
Efficient service
The service provided was excellent. I was considering to renew my car insurance to another company who were offering a cheaper deal but because Mazda provided such a efficient service I decided to...