I didn't receive the confirmation email which I was supposed to have confirming the order had to phone to check it had been received. Also requested a different delivery address but it was sent to...
阅读全部
Lewis
Matsmiths
2 years ago
Hi Margaret,
Thank you for sharing your order experience.
Again, I sincerely apologise regarding the issue with the order going to the wrong address.
I appreciate your kind understanding of this error and your acceptance of a 10% refund from your order as a gesture of goodwill.
The issue with the order confirmation is also being investigated so thank you for bringing this to our attention, it is very much appreciated.
Kind regards,
Paul
MW
Margaret Williams
2 years ago
Thanks for your quick response and the way it was dealt with.
The mats are great quality, they have a good weight to them and a smooth surface, all of which are just vastly superior to the cheap playing felts you can find.
I found the service fine, easy enough...
阅读全部
Lewis
Matsmiths
2 years ago
Hey there!
Thanks for taking the time to review the casino mats you purchased. Great to hear you enjoyed the quality and found the service fine and easy to order.
We look forward to any more feedback in the future.
Many thanks,
Paul
Super fast delivery, we’ll packaged, mat is very well made
Super fast delivery, we’ll packaged, mat is very well made
Lewis
Matsmiths
2 years ago
Hey there!
Thanks for taking the time to feedback. It's great to hear you were happy with the delivery time, packaging, and quality of the mats. We hope they look great in your man cave, bar, and/or sanctuary.
We hope to hear more feedback from you in the future.
Cheers,
Paul
Matsmiths are powering the man cave revolution, giving you the tools to finish off your place of solitude. Get your hands on bar runners, casino-themed table-toppers, gaming mats, traditional entranceway mats, and more. We have everything a discerning socialite needs to complete a man cave.
Matsmiths are powering the man cave revolution, giving you the tools to finish off your place of solitude. Get your hands on bar runners, casino-themed table-toppers, gaming mats, traditional entranceway mats, and more. We have everything a discerning socialite needs to complete a man cave.
