For new business, multi bike policy it was quite an easy transaction. Completed quickly.It is a comprehensive policy with breakdown cover and competitively priced.
Stephen
Mackenzie Hodgson
4 years ago
Hello,
We are please you have taken and policy with us & that you're happy with the policy.
Your review is much appreciated.
Kind Regards.
Stephen @ the Social Media Team.
From the MCN compare site I was transfered direct to Mackenzie Hobson
The online form was very easy to complete
The price for my Honda NC750x including breakdown cover was good
and all lthe...
阅读全部
Stephen
Mackenzie Hodgson
4 years ago
Hello,
Thank you for taking a policy with us, we are glad you found it an easy process.
Your review & 5*'s is much appreciated.
Kind Regards.
Stephen @ the Social Media Team.
renewal price was slightly cheaper than last year.
Darren
Mackenzie Hodgson
4 years ago
Hi,
Thank you for leaving us a review at Mackenzie Hodgson.
We are pleased to see that you are satisfied with your renewal premium.
Feel free to send us an email at social@mhbike.co.uk if you have any queries.
Kind regards
Darren
Shocking that you charge a cancellation fee for customers who, want to cancell a policy over a year old, to take out a new multi bike policy with you. Utterly ridiculous.
Stephen
Mackenzie Hodgson
4 years ago
Hello,
We are sorry for your experience, an email has been sent from social@mhbike.co.uk for you to reply too.
Kind Regards.
Stephen @ the Social Media Team.
I found talking to them was made easy. Very helpful in all aspects.
I will insure with them again. Easy to talk to and explained everything very clearly.
Darren
Mackenzie Hodgson
4 years ago
Hi Stephen,
Thank you for leaving us a review.
We are extremely pleased to receive your great feedback regarding our service.
Wishing you all the best.
Kind regards
Darren
Too many charges; to amend anything, to cancel, not good - be aware.
Darren
Mackenzie Hodgson
4 years ago
Hi,
Thank you for leaving us a review.
We are sorry to hear about your experience.
I am going to send you an email from social@mhbike.co.uk, please look out for this.
Kind regards
Darren
Great cover for the price and I would definitely buy from them again
Zoe
Mackenzie Hodgson
4 years ago
Good Morning Roy,
Thank you for taking the time to get in touch to leave us a 5* rating & review. We're delighted to hear that you have received excellent cover & a competitive price.
Have a fantastic day.
Best Wishes,
Zoe @ MH Social Team.
Assured all was ok by phone (recorded?) only to get an email 5 days later saying 'policy cancelled'. Very poor.
Stephen
Mackenzie Hodgson
4 years ago
Hello,
We are sorry about the policy being cancelled.
An email has been sent from social@mhbike.co.uk for you to reply too.
Kind Regards.
Stephen @ the Social Media Team.
