Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Lumon 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

JF

Julie Ford

经 Feefo 确认

2 years ago

Julie Ford 就 Lumon 说了什么:

I had the best help and service Richard Nugent was extremely helpful and patient Even when things went wrong from my en. Richard found very easy solutions. I’ll be back and will happily recommend...

Sharan Dhillon

Lumon

2 years ago

Good afternoon Julie, Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated. Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion. Thank you for your kind words and thank you for choosing Lumon!

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DE

Daryl Edwards

经 Feefo 确认

2 years ago

Daryl Edwards 就 Lumon 说了什么:

Attentive, helpful, great communication

Attentive, helpful, great communication, reassuring and competitive rates. Not the cheapest, not the most expensive but good value for money for those needing expert advice.

Sharan Dhillon

Lumon

2 years ago

Good afternoon Daryl, Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated. Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion. Thank you for your kind words and thank you for choosing Lumon!

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SB

Shirley Boardman

经 Feefo 确认

2 years ago

Shirley Boardman 就 Lumon 说了什么:

Hassle Freezes

Hassle free no bank charges would definitely use them again

Sharan Dhillon

Lumon

2 years ago

Good afternoon, Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly. We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs. Thank you for choosing Lumon!

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AB

Anthony Brown

经 Feefo 确认

Aboyne, Scotland

2 years ago

Anthony Brown 就 Lumon 说了什么:

Excellent service all round would recommend Lumon to anyone.

Constantly updated to all transactions, by word & E- mail.

Sharan Dhillon

Lumon

2 years ago

Good afternoon, Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated. Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion. Thank you for your kind words and thank you for choosing Lumon!

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BE

Barbara Edmonds

经 Feefo 确认

France

2 years ago

Barbara Edmonds 就 Lumon 说了什么:

Easy and stress free

Very efficient service. Money transferred within a couple of hours from UK to France

Sharan Dhillon

Lumon

2 years ago

Good afternoon Barbara, Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly. We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs. Thank you for choosing Lumon!

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JO

John

经 Feefo 确认

Yorkshire

2 years ago

John 就 Lumon 说了什么:

You made the process simple and efficient.

Sharan Dhillon

Lumon

2 years ago

Good afternoon John, Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly. We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs. Thank you for choosing Lumon!

0

受信赖的顾客

经 Feefo 确认

2 years ago

Does what it says on the tin. Promptly and efficiently. Sufficient back up to give me a feeling of trust.

Sharan Dhillon

Lumon

2 years ago

Good afternoon, Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly. We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs. Thank you for choosing Lumon!

0

受信赖的顾客

经 Feefo 确认

2 years ago

Would Use Again

Very nice to deal with, well explained all the way through. Very helpful friendly staff. Very professional service.

Sharan Dhillon

Lumon

2 years ago

Good afternoon, Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated. Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion. If there is anything we can do to gain that last star from you please let us know. Thank you for your kind words and thank you for choosing Lumon!

0

受信赖的顾客

经 Feefo 确认

2 years ago

Excellent professional and extremely efficient,exactly what you require when dealing with international money transfers,Chloe Deane at Lumon does an excellent job...

Sharan Dhillon

Lumon

2 years ago

Good afternoon, Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly. We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs. Thank you for choosing Lumon!

0

AR

Alan Richardson

经 Feefo 确认

2 years ago

Alan Richardson 就 Lumon 说了什么:

Excellent service, very efficient ,thanks .

Sharan Dhillon

Lumon

2 years ago

Good afternoon, Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly. We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs. Thank you for choosing Lumon!

0