Love Sofas 点评

We sincerely apologise for the negative experience you received with our 3rd party courier but we are thrilled to hear that you are pleased with your recent purchase. Thank you for bringing your negative experience to our attention and we will follow this up with the 3rd party courier immediately. Thank you for your feedback and for your 4* review!

Hi Neil, we are thrilled to hear that you had a great experience with us and our website! Thank you for your wonderful feedback and 5* review!

Hi Rosalind, we are thrilled to hear that you had a great experience with us and our customer service team! We are also delighted to hear that you are pleased with your recent purchases! Thank you for your wonderful feedback and 5* review!

We are thrilled that you had a great experience with us and our 3rd party courier! Thank you for your wonderful feedback and 5* review!

Hi Naomi, we sincerely apologise for the negative experience you received with our 3rd party courier. Unfortunately we cannot see any communication between you and our team; we would like to hear from you via email or phone about your negative experience with our 3rd party courier Furdeco, who you have had communications with and again we sincerely apologise for this negative experience. We have already been in contact with Furdeco and have passed the information you have provided in your review to them. If you want to discuss this with us please do not hesitate to ring or email our team who will help resolve this as quickly as possible for you. Thank you for bringing this to our attention and we hope to hear from you soon so we can help.

Hi Max, thank you for your positive feedback and 5* review!

Hi Karen, we are delighted to hear that you had a great experience with us and our customer service team! Thank you for your wonderful feedback and 5* review!

We sincerely apologise that your purchase was not properly scheduled for delivery on the 21st Nov like you had organised, this was due to an error with our courier. Again we sincerely apologise for this negative experience and should you wish to discuss this further, please do not hesitate to ring or email our customer service team who will help with anything you may need. Thank you for your feedback and 3* review.

Hi Michael, thank you for your positive feedback and 4* review!

Hi Steve, we are delighted to hear that you are pleased with the look, quality and comfort of your recent purchase! We are also thrilled to hear that you had a great experience with us and our 3rd party courier. Thank you for taking the time to write your wonderful feedback and 5* review!