Lomo Watersport 点评

Thanks for your feedback. I'm not quite sure what happened to make you feel we had a bad attitude. I've reviewed the emails back and forward between us and it all seemed very pleasant in both directions. I cant tell if any telephone conversation happened unfortunately as we dont record calls. I can see that we quickly replaced your faulty item and refunded your postage costs. From a service perspective there is not much more we can really do there. So, sorry if we came over as unhelpful on the phone but hopefully all is now well with the replaced product. Best regards, Lomo Watersport