1) In the website it is not clear that purchases can be made only from U.S.A. Were this clear from the beginning, I would have refrained from subscribing as new customer.
2) The order I made then via...
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Richard Pickett
Liturgical Press
9 years ago
Sorry to hear that the book you ordered is currently unavailable. The website shouldn't have allowed you to place your order. I will order this title from Liturgical press for you but there could be a delay in getting this title to us. If you would prefer to cancel your order, please email admin@norwichbooksandmusic.co.uk and we will refund your credit card. Alternatively, if you are happy to wait for this title we will refund you the postage charge. Kind regards, Richard Pickett - Norwich Books and Music
受信赖的顾客
9 years ago
Thank you very much for your answer.
There are surely no problems in waiting you ordering the book from Liturgical Press.
Could you please just make a prevision how long could be the delay?
Daniele Sabaino
Richard Pickett
Liturgical Press
9 years ago
Usually the delay would be a few weeks but I will contact the publisher to see if they could get a few copies to us a bit sooner. I'll email you to confirm this. Many thanks, Richard - Norwich Books and Music
The response to my initial email was surprising. I found it abrupt and rude. Obviously my email received very little attention from a junior and inexperienced employee.
My experience with the...
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Liturgical Press
Liturgical Press
10 years ago
Please accept my apologies for the problems you experienced placing your order. Our records show that your order was successful and that your book was dispatched to your specified delivery address in Ireland. If you have not yet received this please contact orders@hymnsam.co.uk and we will rectify this.
Eleanor Caddy
Website Co-ordinator
Hymns Ancient & Modern
受信赖的顾客
10 years ago
Apologies Eleanor. I thought this survey was about dealing with Liturgical Press in US. Yes I have received my product - ordered through yourselves in the UK. Thank you, all is well. Most appreciated.
Liturgical Press is a Catholic publishing house known throughout the world for popular and scholarly publications in liturgy, Scripture, theology, and spirituality.
Liturgical Press is a Catholic publishing house known throughout the world for popular and scholarly publications in liturgy, Scripture, theology, and spirituality.
I will order this title from Liturgical press for you but there could be a delay in getting this title to us.
If you would prefer to cancel your order, please email admin@norwichbooksandmusic.co.uk and we will refund your credit card.
Alternatively, if you are happy to wait for this title we will refund you the postage charge.
Kind regards,
Richard Pickett - Norwich Books and Music