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Linley & Simpson 点评 | https://www.feefo.com/reviews/linley-simpson 的客户服务点评 | Feefo

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Ryan

5 years ago

购买日期：05/12/2019

Ryan 就 Linley & Simpson 说了什么:

Terrible Service

I moved into a flat which I was told that I would be able to fit internet but once I had moved discovered that the flat was unserviceable by every provider (there is no port to the internet in the...

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Leon

Linley & Simpson

5 years ago

Thank you for your feedback, Mr Blackwell. I understand Kerry from our City branch has been in contact to resolve your issues. Please do not hesitate to let us know if there is anything else we can do Leon Green Customer Service Manager

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Miss Espadilla

5 years ago

购买日期：21/12/2019

Miss Espadilla 就 Linley & Simpson 说了什么:

👎🏻

They are not at all helpful. It felt like after they’ve handed the key, they’ve forgotten about us. And They don’t reply to your email.

Leon

Linley & Simpson

5 years ago

Thank you for your feedback Miss Espadilla, I am sorry that is the way you feel about your experience with our branch. Can you contact me directly and let me know how we can help further? Leon Green Customer Service Manager leong@linleyandsimpson.co.uk

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Mr Knee

5 years ago

购买日期：14/12/2019

Mr Knee 就 Linley & Simpson 说了什么:

Customer Service

Responsive. Easy to deal with. Consistent approach adopted.

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Ms Khan

Leeds

5 years ago

购买日期：23/12/2019

Ms Khan 就 Linley & Simpson 说了什么:

Highly recommend them to anyone wanted a stress free experience

Excellent customer service and very professional. Made my experience hassle free and took care of every detail. Every person i dealt with was extremely helpful and supportive. Joe, Jacob, Steve,...

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Leon

Linley & Simpson

5 years ago

Thank you for the review Ms Khan, I have passed on your positive experience to our team in the Roundhay Branch. We love to hear that you have had a great experience at Linley and Simpson! I hope you are enjoying your new home Leon Green Customer Service Manager

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受信赖的顾客

5 years ago

购买日期：09/12/2019

Would recommend

Fast and efficient service. Would definitely recommend. The process for renting for the first time was confusing for me but the ladies who work at the branch were very helpful. Thank you

Leon

Linley & Simpson

5 years ago

Thank you for your review I am so pleased that the ladies were helpful in our York branch. Even more pleased your first time renting was a great experience. At Linley and Simpson, we love to hear your feedback, good luck in your new home Leon Green Customer Service Manager

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受信赖的顾客

5 years ago

购买日期：16/12/2019

Very good

Yes i would reccommend to friends family.

Leon

Linley & Simpson

5 years ago

Thank you for your review. I have forwarded this review to our Linley and Simpson branch at Hull and I am sure they will be delighted to hear of your experience. I hope you are enjoying your new property Leon Green Customer Service Manager

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Mr Walton

York

5 years ago

购买日期：27/12/2019

Mr Walton 就 Linley & Simpson 说了什么:

Very Helpful

Linley & Simpson have been very helpful during my house move. Would definitely recommend them.

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受信赖的顾客

5 years ago

购买日期：02/12/2019

I’m not good with technology and would prefer to talk to someone than text.

1.Why can’t the invoice numbers of the bills as they come in match on the monthly statements?, and 2.Why split monthly management fees into separate amounts instead of a single amount per month per...

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Leon

Linley & Simpson

5 years ago

Thanks for taking my call earlier. I hope we have now managed to make this easier for you now when viewing your statements and the changes help. If you have any other queries please do not hesitate to contact me Leon Green Customer Service Manager

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受信赖的顾客

5 years ago

购买日期：06/12/2019

Avoid like the plague.

Quite frankly if I had any other option I would avoid Linley and Simpson like the plague. Absolutely horrible customer service, no communication, no organization. Had to come and go 15 times into...

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Leon

Linley & Simpson

5 years ago

Thank you for the feedback. I understand your application required a guarantor and that means extra checks and paperwork, unfortunately. We are duty-bound to request this information and pride ourselves on being compliant and meticulous Leon Green Customer Service Manager

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受信赖的顾客

5 years ago

购买日期：30/12/2019

Do not respond to customer queries within a timely manner and do not provide information to new tenants when requested

Leon

Linley & Simpson

5 years ago

Thank you for your feedback. I understand our City branch have been in contact to resolve your issues. Please do not hesitate to let us know if there is anything else we can do Leon Green Customer Service Manager

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关于Linley & Simpson

Since we first opened our doors in 1997, we have helped more than 50,000 people move home across North and West Yorkshire. In fact, in the short time it takes you to read this sentence, it's likely that one of our team will be supporting someone, somewhere in Yorkshire, to make that move - as smoothly and quickly as possible.

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0113 322 1555

Troy Mills, Troy Road, Horsforth, West Yorkshire, LS18 5GN, United Kingdom

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