I requested flowers to be sent to a elderly friend of the family now residing in Australia. The flowers were delivered on the requested date and from the photo of her holding the bouquet it was...
I had to ring them as the internet booking functionality was playing up. The lady that answered her phone was very friendly and helpful
Lily's Florist
Lily's Florist Australia
12 years ago
Thank you for providing feedback about your experience with Lily’s Florist via our partner, Feefo. We truly value our customers, and are very disappointed to hear that your experience with us fell short of your expectations.
We are sincerely sorry that you were unhappy with your experience with Lily’s Florist, and hope that you allow us the opportunity in the future to assist you again so we can provide you with a much higher level of service.
Please do not hesitate to contact me personally for discussion on anna@lilysflorist.com.au.
Kind regards
Anna Broomfield
Customer Service Manager
Lily’s Florist
Website showed the delivery as pending even after the end of the day - I'm not really sure whether the flowers were delivered the same day, although I expect that they were.
Prompt answer of the telephone, excellent customer service by phone, clarification of product and quick service of product to customer. Would recommend Lily's Florist to everyone.
I am from Australia and I ordered on-line. I think the service is fantastic because they even e-mailed me to notify me that my order has been delivered, for me a very good customer service.
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购买日期:12/12/2013
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受信赖的顾客
12 years ago
On line ordering was easy . No problems with delivery .
Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $42.
Lily's Florist is an Australian based delivery florist. Order flowers online for same day delivery to any location is Australia. Fresh flowers from just $42.