Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Lily's Florist Australia 点评 | https://www.feefo.com/reviews/lily-s-florist 的客户服务点评 | Feefo

显示全部23,680条点评

受信赖的顾客

12 years ago

Unfortunately the arrangement was delivered to the wrong address (59 instead of unit 3/69) which…

Unfortunately the arrangement was delivered to the wrong address (59 instead of unit 3/69) which was careless of the driver as 59 is a house and clearly not unit 3. However it was all sorted out by...

Lily's Florist

Lily's Florist Australia

12 years ago

So very sorry for all the confusion. We do truly apologize. We look forward to delivering flowers for you in the future and having perfect service. cheers Anna Kind regards Anna Broomfield Customer Service Manager Lily’s Florist

产品评价

购买日期：11/12/2013

受信赖的顾客

12 years ago

Quick and easy to find what you want and place the order

产品评价

购买日期：20/12/2013

受信赖的顾客

12 years ago

My daughter loved the flowers with the exception of the stick like things incorporated in…

My daughter loved the flowers with the exception of the stick like things incorporated in the arrangement. Otherwise, she was delighted. Thank you.

产品评价

购买日期：20/12/2013

受信赖的顾客

12 years ago

They had difficulty sourcing the arrangement and went to other suppliers. Delivery was consequently a…

They had difficulty sourcing the arrangement and went to other suppliers. Delivery was consequently a day late.

产品评价

购买日期：27/11/2013

受信赖的顾客

12 years ago

Easy to navigate website and beautiful arrangements on offer. End product was true to the…

Easy to navigate website and beautiful arrangements on offer. End product was true to the picture.

产品评价

购买日期：19/12/2013

受信赖的顾客

12 years ago

Professional service.

产品评价

购买日期：16/12/2013

受信赖的顾客

12 years ago

I ordered on-line,so no customer interaction, however, the flower were almost delivered to the wrong address,…

I ordered on-line,so no customer interaction, however, the flower were almost delivered to the wrong address, even though it was clearly typed on the on-line ordering system...bit disappointed that...

Lily's Florist

Lily's Florist Australia

12 years ago

I am very sorry that you were not satisfied with you recent order. We do usually call recipients to be sure they are home so that we do not have to leave the fresh flowers outside in the heat. I do apologize that this ruined the surprise. Thank you for your feed back and we will take all of this into consideration. Kind regards Anna Broomfield Customer Service Manager Lily’s Florist

产品评价

购买日期：19/12/2013

受信赖的顾客

12 years ago

Person on phone friendly and informative explaining options and delivery times

产品评价

购买日期：11/12/2013

受信赖的顾客

12 years ago

The flowers were delivered late, left near the door and the doorbell not rung -…

The flowers were delivered late, left near the door and the doorbell not rung - it was only by chance that we found that the delivery had been made.

Lily's Florist

Lily's Florist Australia

12 years ago

Thank you for providing feedback about your experience with Lily’s Florist via our partner, Feefo. We truly value our customers, and are very disappointed to hear that your experience with us fell short of your expectations. We are sincerely sorry that you were unhappy with your experience with Lily’s Florist, and hope that you allow us the opportunity in the future to assist you again so we can provide you with a much higher level of service. Kind regards Anna Broomfield Customer Service Manager Lily’s Florist

产品评价

购买日期：24/12/2013

受信赖的顾客

12 years ago

it was very good service.The fowers arrived when l wanted them too.

产品评价

购买日期：20/12/2013

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

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Lily's Florist Australia 点评

Australian Native Arrangement该产^品的更^多点^评 (148)浏览产品网站

Australian Native Arrangement该产^品的更^多点^评 (148)浏览产品网站Quality of the flowers was very well received by the recipient

Simply Stylish Special该产^品的更^多点^评 (13)浏览产品网站

Australian Native Arrangement该产^品的更^多点^评 (148)浏览产品网站

Bright Mixed Flower Bunch该产^品的更^多点^评 (125)浏览产品网站The recipient was so impressed with her bunch of flowers and the other girls at work were all a little jealous!

Bright Mix Arrangement With Sparkling该产^品的更^多点^评 (48)浏览产品网站Beautiful display.Recipient very pleased with gift.

Birthday Package Special该产^品的更^多点^评 (175)浏览产品网站The size of the birthday package did not reflect the amount of money paid.

Gerbera Posy该产^品的更^多点^评 (80)浏览产品网站Person I sent them to said they were lovely and enjoyed them for a reasonably long time

Bright Bunch With Free Vase该产^品的更^多点^评 (127)浏览产品网站

Gift Hamper filled with Seasonal Fruit该产^品的更^多点^评 (27)浏览产品网站The person who got them said they were lovely and beautiful.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？