Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Lekker Home 点评 | https://www.feefo.com/reviews/lekker-home 的客户服务点评 | Feefo

显^示全^部139条点^评

受信赖的顾客

5 years ago

Actual delivery was fine. Person In charge of order was rude and patronizing. When asked about delivery they told me if I had used white glove I would have an appointment. I had waited a while for the

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Marissa

Lekker Home

5 years ago

Hi Heidi,

I apologize if there was any miscommunication on the different levels of service with our delivery options. I also apologize if you experienced rude and patronizing behavior during your exchange. We do our best to provide the highest level of customer service from start to finish, and it seems that the mark was missed during this conversation. We hope that you are enjoying your beautiful side table, and hope we will work with you again in the future.

All the best,

Marissa + the Lekker Team

已购买 1 个产品

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受信赖的顾客

5 years ago

All good -- from ordering online to delivery. Yes, I would order again.

Marissa

Lekker Home

5 years ago

Hi Patricia- thank you for your review! We are so glad to hear that everything went well with your order, from start to finish. We hope you are enjoying your new towels, and look forward to working with you again soon.

All the best,

Marissa + the Lekker Team

已购买 1 个产品

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受信赖的顾客

5 years ago

Super fast shipping - product as described.

Marissa

Lekker Home

5 years ago

Thank you for your review! So glad to hear you are enjoying your Chikuno Cube, and that the shipping arrived quickly. We are always happy to know that customers find our products just as described, since online shopping can certainly be hit or miss with some retailers. We look forward to working with you again soon!

All the best,

Marissa + the Lekker Team

已购买 1 个产品

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Charles

5 years ago

Charles 就 Lekker Home 说了什么:

Excellent job

Marissa

Lekker Home

5 years ago

Thank you for taking the time to leave a review! We hope that you are loving your new pieces, and we look forward to working with you again soon!

All the best,

Marissa + the Lekker Team

已购买 1 个产品

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Erika

5 years ago

Erika 就 Lekker Home 说了什么:

My sales associate was great, as were the delivery team. I would definitely purchase from Lekker again.

Marissa

Lekker Home

5 years ago

Hi Erika,

Thank you for your kind words! We love when our customers have a great experience from start to finish, and will be sure to pass along your review to our delivery team. Hopefully you are enjoying your beautiful new Eames Lounge Chair, and we look forward to working with you again soon!

All the best,

Marissa + the Lekker Team

已购买 1 个产品

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受信赖的顾客

5 years ago

Fast, easy and the item I ordered arrived in perfect condition!

Marissa

Lekker Home

5 years ago

Thank you so much for your review! We are so glad to hear that you found our website fast & easy to navigate, and even happier to hear that your Dutch Cow arrived in perfect condition. We hope you are enjoying your beautiful blue addition to your home, and look forward to working with you again.

All the best,

Marissa + the Lekker Team

已购买 1 个产品

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Kelly Chen

5 years ago

Kelly Chen 就 Lekker Home 说了什么:

super fast shipping

Marissa

Lekker Home

5 years ago

Thank you for taking time to complete a review! We are glad to hear that your Magnus Cutting Board arrived so quickly, and hope that you are putting this beautiful piece to good use. We are always adding new product to our site, so make sure to check back again!

All the best,

Marissa + the Lekker Team

Marissa

Lekker Home

5 years ago

All the best,

Marissa + the Lekker Team

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受信赖的顾客

5 years ago

Lekker Home carries a nice selection of contemporary manufacturers and products with a good number available to see in the showroom. The sales staff is friendly and helpful. Big points for the deliv

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Marissa

Lekker Home

5 years ago

Thank you! We love being our customer's go-to place, full of beautiful products, and a staff that is friendly and knowledgeable. And we will be sure to pass along your praise to The Word- they are the perfect last piece of the Lekker puzzle.

已购买 1 个产品

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Heather

5 years ago

Heather 就 Lekker Home 说了什么:

Excellent job, everything happened just as it should m.

Marissa

Lekker Home

5 years ago

Thank you for your kind words! We are so happy that everything from start to finish went well, and we hope you are enjoying your new Margot chair! Please let us know if there is anything else we can assist with- we would be happy to help!

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受信赖的顾客

6 years ago

Great stuff, service, and follow up. Thanks.

Marissa

Lekker Home

5 years ago

Thank you for your review! We do our best to not only make sure we have great products, but also that our customers are taken care of from start to finish- even if they aren't in the Boston area. We are so glad you are enjoying your pieces, and look forward to working with you again!

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