My questions were answered and the policy fulfils my needs. Pleased with the service I've received
Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
Thank you for leaving a review.
We are pleased to hear you were happy with the service and the policy meets your needs.
If you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Leisure Guard team.
Absolutely fantastic customer service Lorraine Morris went above and beyond expectations
Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
Thank you for leaving a review.
We will feed this review back to the agent and the management team.
If you have any other queries, then please do not hesitate to contact us.
Kind regards,
Leisure Guard team.
The agent dealing with my request was amazing!
The price is ludicrous
With regards to not being able to fly all of 2020 and asking for a partial refund it seems to have fallen on deaf ears.
购买日期：08/06/2021
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Ms Catherine Southgate
4 years ago
Ms Catherine Southgate 就 Leisure Guard Travel 说了什么:
I purchased a single trip holiday insurance last year but because of lockdown couldn’t travel and use it. I phoned the company and they said I could use the insurance this year.
After phoning them...
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Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
Thank you for leaving a review.
We are pleased to hear you are happy with the service provided by the agent.
We will pass this onto the management team.
If you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Leisure guard team.
购买日期：14/06/2021
0
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MM
Mrs Jane Murphy
4 years ago
Mrs Jane Murphy 就 Leisure Guard Travel 说了什么:
Simple to add Covid cover for a single trip. Good value
Customer Service
Leisure Guard Travel
4 years ago
Good Morning,
Thank you for leaving a review.
We are pleased to hear you are happy with the policy.
If you require any further assistance, please do not hesitate to contact us.
Kind regards,
Leisure Guard team.
Our holiday flight was cancelled due to bad weather. We booked an alternative flight but lost 2 nights of a week's booked accommodation.
IM-Rescue, Leisure Guard's claim handlers, sought to reframe...
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Customer Service
Leisure Guard Travel
4 years ago
Good Morning.
Thank you for leaving a review.
We are sorry to hear of the difficulties you have experienced.
We have forwarded your comments to the claims handler.
Kind Regards,
Leisure Guard.
