Yes. I ordered a pool ladder with 4 steps. When the box arrived it only had one step in the box. I called customer service and a fine gentleman took the call and told me he would send me new steps...
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Tyler Jones
Poolsupplies.com
3 years ago
We love our customer service team! We appreciate the kind words and thank you for choosing PoolSupplies.com!
产品评价
购买日期：25/06/2023
0
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ES
Elizabeth Schoen
经 Feefo 确认
3 years ago
Elizabeth Schoen 就 Poolsupplies.com 说了什么:
Quick easy and on time.
Tyler Jones
Poolsupplies.com
3 years ago
That is great to hear! Thank you for the great feedback Elizabeth.
Shipping was quick but I never received the email stating my order was shipped. Had to call to find out it was shipped.
Tyler Jones
Poolsupplies.com
3 years ago
Thank you for this honest feedback, Chris.
产品评价
Tyler Jones
Poolsupplies.com
3 years ago
Please let us know if there is anything you need help with!
购买日期：27/06/2023
0
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JR
Jessica Rivers
经 Feefo 确认
3 years ago
Jessica Rivers 就 Poolsupplies.com 说了什么:
two of the rings had holes in them
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Jessica! We're so sorry you experienced this issue with your Solar Sun Rings. We would love to help you with this issue, and we encourage you to contact our team of customer support experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST for help with your order. We appreciate your feedback!
