Land Rover Insurance & Accident Assistance 不再是 Feefo 的活跃客户
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PA
Paul
经 Feefo 确认
2 years ago
Paul 就 Land Rover Insurance & Accident Assistance 说了什么:
Quick response!
Rang Range Rover assistance at 10.15am arrived at 11.30am car fixed 12.30pm 👍
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RO
Robert
经 Feefo 确认
2 years ago
Robert 就 Land Rover Insurance & Accident Assistance 说了什么:
Got there eventually.
Whilst those staff we dealt with were courteous and always tried to be helpful it took 3 months to actually have my vehicle repaired, and it was only after asking to be put through to the complaints...
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SI
Simon
经 Feefo 确认
2 years ago
Simon 就 Land Rover Insurance & Accident Assistance 说了什么:
All work completed satisfactory. Hendy body shop very considerate.
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KA
Kathleen
经 Feefo 确认
2 years ago
Kathleen 就 Land Rover Insurance & Accident Assistance 说了什么:
Difficult claim very stressful but Landrover insurance were outstanding throughout and sorted it so very much appreciated.
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TE
Terence
经 Feefo 确认
2 years ago
Terence 就 Land Rover Insurance & Accident Assistance 说了什么:
All went smoothly and easy with no hassle on my side
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受信赖的顾客
经 Feefo 确认
2 years ago
Terrible
The service is awful. They assigned me a case handler. Never spoken to them. They advised me I was better off going to them when I had my accident but I was actually better off with my insurers. My...
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SK
Sheila Keller
经 Feefo 确认
Bishops Stortford
2 years ago
Sheila Keller 就 Land Rover Insurance & Accident Assistance 说了什么:
Appalling service from Land Rover
Car was with Hilton Coachworks for 4.5 months waiting for Land Rover to ship replacement part
Customer Care
Land Rover Insurance & Accident Assistance
2 years ago
Dear Sheila,
Many thanks for providing your valuable feedback. We are sorry that our service fell short of our normal high standards. Unfortunately in some instances we are suffering with long parts delays; we do everything we can to assist in pushing to get these parts, but it is not always possible to get them as quickly as we would like for our customers, we can only offer our sincere apologies.
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BR
Brian
经 Feefo 确认
2 years ago
Brian 就 Land Rover Insurance & Accident Assistance 说了什么:
All through the steps of the claim was professional
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BA
Barry
经 Feefo 确认
Devon
2 years ago
Barry 就 Land Rover Insurance & Accident Assistance 说了什么:
Completely satisfactory bust cost the insurance more than it should have!
Following a rear end collision to our car Land rover insurance arranged everything to get proper repairs made, although they did subcontract the replacement vehicle to a third party company,...
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JO
John
经 Feefo 确认
Wishaw
2 years ago
John 就 Land Rover Insurance & Accident Assistance 说了什么:
Excellent service from first call to receiving car back after repairs had been carried out.
The first contact with Hailey the claims handler was straightforward and everything was explained clearly....
