Excellent service from the hire centre to the delivery driver. Appreciated that the hire centre called to go through all the details. The delivery driver was on time (called before arrival) and was...
Delivered early on Monday morning at start of hire period. Tower was easy to assemble and I was able to carry out my repairs safely and securely whilst working at roof level. Collected early the...
No readable instructions left (weather damaged)...Online film useless.
Robert Nash
Lakeside-Hire
9 years ago
Good Afternoon ,
We’re sorry to hear that your instructions were damaged by the weather, we can appreciate the frustration involved in trying to assemble a tower without a user guide. I also understand that you found the video unhelpful , this is a video from the manufactures directly , so we added it to our website to help customers as well as being available to answer any questions or queries on the phone or by email.
Please note that in future, if we are made aware of this on the day, we are more than happy to email you over a PDF copy immediately.
Many thanks,
受信赖的顾客
9 years ago
Thank you for getting in touch with the offer of a refund....It's good to know the company is responsive in listening to its customers, which has given me a more favourable impression of Lakeside.
购买日期：31/05/2017
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Welling
9 years ago
Customer 就 Lakeside-Hire 说了什么:
Very good service,arrived on time and collected almost on time.Very helpful staff.I will recommend to my friends.
